Report: #985325

Complaint Review: New England Auto Finance

  • Submitted: Fri, December 21, 2012
  • Updated: Fri, December 21, 2012
  • Reported By: joseph — saugus Massachusetts United States of America
  • New England Auto Finance
    481 Lafayette Rd Seabrook, NH 03874
    Salem,Plaistow, Seabrook, Nashua, New Hampshire
    United States of America

New England Auto Finance jodi (suposed manager) we got a title loan in march for $2000 on a car that book values at $8000, we missed oct payment because our weding and honeymoon, as soon as we got back we sent a check that was returned for no reaso Salem,Plaistow, Seabrook, Nashua , New Hampshire

*Consumer Comment: irresponsible

Show customers why they should trust your business over your competitors...

they repossessed our car after 2 late payments, we were about to send payment but they would not return our call to let us know where to pay and get car back until dec11 and said we had to pay $2083 in full by the 18th to get it, my wife called on the 17th and told them i was on my way up but they already sent it to auction. 

we were only late because a perfectly good check got sent back to us, and we were dealing with our wedding and honeymoon, when we got back we tried calling to work something out but they wouldn't return our calls.

then the first week of November they came and took the car in the middle of the night, so we kept calling and getting the same story, they were busy and would call us later that day or the next. finally on dec 11th they called and said we had till the 18th to pay $2083 or its there's. they were very rude.

my wife is 17 weeks pregnant and has to go for ultrasounds every two weeks because of a recent surgery she had, so its been pretty hard getting rides there and to work. but i made sure i had a ride to get the car on the 17th and the money, so my wife called and said i was on my way but they told her they sent the car to auction already, they origanoly told us that we had till the 18th.

i had all my tools in there, our wedding album and much more, now we cant even find out where our stuff is. i even had a buyer for the car for $7500 to get us out of debt and still buy a decent car. now we have nothing and no answer's. i dont know where to go from here.
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#1 Consumer Comment


AUTHOR: coast - (USA)

You were irresponsible by not practicing birth control until you could afford to properly support your family.
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