Newark Toyota World, Ken, Tommy Add Another Toyota Dealer To The S* List Newark Delaware

Many people complain here, but if they stepped back and examined what THEY did wrong, they could change their behavior with the goal of getting the results THEY want. Dealers are improving their tools intended to extract greater profits (from the buyers, how about that?) so the buyer must reconsider their actions.

You ARE NOT going to change the dealers' behavior. You can only change YOUR behavior.

Do you research autos etc. and auto dealer practices in Consumer Reports? Do you?

What other resources do you use?

I tell people all the time to refer to CR. What do you tell people besides how terrible TOY dealers can be?

Heck, I have had the same treatment from Honda, Ford, & Buick dealers at different times over the years. I even had a Buick service department tell me my Buick was in very-poorly-running condition because it had a lot of miles on it and that I should trade it in. I had to find the solution to my poorly-running Buick on my own: it was a split rubber vacuum tube that cost me 25 CENTS to replace. Do I whine about Buick? Not yet.

Whining about the behavior of these dealers never seemed a constructive use of my time. I doubt that it is a constructive use of anyone's time.

First, why don't you (Friendly Help) read the entire report or at least the pertinent parts?

Second, I said I was attempting to give Toyota a second chance as I've owned Toyotas for 20 years, as well as a Nissan.

Did you sense a trend there? Yes, I had been partial to imports.

Third, while you (F.Help) may have been so fortunate as to not have the problems mentioned, I have.

Fourth, did you (F. Help) bother to take a gander at all of the other Toyota-related complaints from all over the USA? Apparently not, or you would not have commented.

Fifth, talk about getting a hobby.....how about someone (you Friendly Help) who continually peruses posts on this site and ads nothing but criticism of the writers. Who, by the way, have reported valid concerns or issues.

Last, why don't you just leave people who are trying to post problems alone? I certainly do not intend to respond to any of your other supposed less-than-helpful comments.

Maybe you need a hobby?

Strange though, I have not had such endless problems with Toyota.

We never did need to use the factory warranty on the '91 Camry we bought in March '91. Now its true the dealer in KY who sold us that '91 Camry also tried to upsell us to rust protection, interior protection, and so, all to get back much of the $4000 discount off of the factory sticker price. But we quickly ended that attempt and we left with a very fully equipped NEW Camry for somewhat more that $12,000.

I bet you could do this, also! What do ya say?

We have also done very well with our new 268HP Camry. It is an excellent car and costs us about $1300 a year on gas. This will be less when the speculators stop playing around. I wonder if this new Camry will go 270,000 miles before it needs its first repair. Stay tuned, DJ.

Maybe you need a hobby?

Strange though, I have not had such endless problems with Toyota.

We never did need to use the factory warranty on the '91 Camry we bought in March '91. Now its true the dealer in KY who sold us that '91 Camry also tried to upsell us to rust protection, interior protection, and so, all to get back much of the $4000 discount off of the factory sticker price. But we quickly ended that attempt and we left with a very fully equipped NEW Camry for somewhat more that $12,000.

I bet you could do this, also! What do ya say?

We have also done very well with our new 268HP Camry. It is an excellent car and costs us about $1300 a year on gas. This will be less when the speculators stop playing around. I wonder if this new Camry will go 270,000 miles before it needs its first repair. Stay tuned, DJ.

Maybe you need a hobby?

Strange though, I have not had such endless problems with Toyota.

We never did need to use the factory warranty on the '91 Camry we bought in March '91. Now its true the dealer in KY who sold us that '91 Camry also tried to upsell us to rust protection, interior protection, and so, all to get back much of the $4000 discount off of the factory sticker price. But we quickly ended that attempt and we left with a very fully equipped NEW Camry for somewhat more that $12,000.

I bet you could do this, also! What do ya say?

We have also done very well with our new 268HP Camry. It is an excellent car and costs us about $1300 a year on gas. This will be less when the speculators stop playing around. I wonder if this new Camry will go 270,000 miles before it needs its first repair. Stay tuned, DJ.

Maybe you need a hobby?

Strange though, I have not had such endless problems with Toyota.

We never did need to use the factory warranty on the '91 Camry we bought in March '91. Now its true the dealer in KY who sold us that '91 Camry also tried to upsell us to rust protection, interior protection, and so, all to get back much of the $4000 discount off of the factory sticker price. But we quickly ended that attempt and we left with a very fully equipped NEW Camry for somewhat more that $12,000.

I bet you could do this, also! What do ya say?

We have also done very well with our new 268HP Camry. It is an excellent car and costs us about $1300 a year on gas. This will be less when the speculators stop playing around. I wonder if this new Camry will go 270,000 miles before it needs its first repair. Stay tuned, DJ.

BUY A HONDA that is much higher in quality and costs LESS!!!

Also- YOUR LIFE COULD BE IN DANGER if you have a Toyota because there are AIRBAGS that are NOT DEPLOYING when Toyota vehicles are in accidents!!!

Google this for proof- ENGINE SLUDGE, and go to the consumeraffairs website about Toyota engine complaints and read all of them!! ESPECIALLY the ones after you click on 'Airbags'.

Also Google this- SUIT: DEFECT REPORTS ALTERED TOYOTA PLANT, and read the Whistleblower Lawsuit about DEFECT REPORTS that were being ALTERED!!!

Google this- YOUTUBE TOYOTA SEQUOIA DEFECT, and watch the video of a Sequoia that flipped over on I-95. He could have been KILLED, huh?

Google this- SEXUAL HARASSMENT TOYOTA, and read it!!

Google this- SINGH V TOYOTA, and read how a man burned to death in his TOYOTA COROLLA!! Looks like a CONSPIRACY by Toyota, to COVER-UP the TRUTH, correct?

Google this- BALTIMORE SETTLEMENT CALIFORNIA TOYOTA, and read how Toyota TARGETS African Americans & Hispanics and charged them higher interest rates due to their SKIN COLOR!!! Hey Mr. Obama, you better watch out if you get a Toyota!!!

Google this- SLUDGE POEM, and read it! Toyota's CEO, Jim Press, QUIT his job at Toyota exactly TWO WEEKS after SLUDGE POEM was posted on 8-23-2007. Hey, SLUDGE POEM's ONE YEAR ANNIVERSARY is coming up!!!

POWER TO THE PEOPLE!!!

First, and after such success with a stupid Prius, I thought I'd give Toyota a chance to redeem themselves. Obviously, I wouldn't even consider other dealers in the same area that had already tried to rip me off on a Prius (Price Toyota in Newark, DE; Koons Toyota in both Annapolis and Easton, MD).

Second, I thought maybe I'll buy another car that Toyota advertises those wonderful, mysterious, fine-printed incentives. Well, guess what? Either they didn't have that model, or miraculously the incentive is not as advertised on the local television stations.

Third, I again complained to Toyota Customer Care. Did they do anything besides issue a complaint number? No! Did anyone else do anything to help, such as the general manager? You guessed it, no. I read in a recent AP press release that Toyota sales have recently dropped 8%. Two reasons were cited by Toyota representatives: 1. they can't supply enough Prius vehicles (duh....they knew that months ago, but still can't catch up---yeah, right); and 2. their gas-guzzler models aren't selling very well now (again...duh). According to the same article, one of the big three in Detroit only had a sales slip of 12%.

Perhaps Toyota should be taking some notes here. They intend to manufacture the Prius in the USA beginning in 2010. The 2009 Prius model will probably change, and of course, come with another hefty price increase. For the most part, Toyota has become a rip off company and their cars are overpriced even if they do run to 100K or more. Well, I can buy two or three of another model for the same price that Toyota has for just one and then still get the same 110K+. No if's and's or but's about it. Toyota doesn't care about the consumer. They can't get over themselves and think "they're all that and a bag of chips." It's about time consumers stopped buying from a company that doesn't give a crap about its most important asset, the customer.

I hope their stock and sales plummet, not just by 8%, as I'd like to see double-digit drops so that it sends a clear message to the executives (higher levels) that they can't continue to do business the way they are now. Almost all Toyota dealerships practice deceptive selling techniques, try to rip you off with financing agreements, have illegally pulled credit reports, price gouge, stick you with hidden excessive fees, push unnecessary add-ons, and the list could go on forever. I even tore up the paperwork at the dealership before I left, without purchasing, and found out they still pulled a credit report. I also had another dealership pull a credit report off of nothing more than my credit card that I used for a deposit.

We shouldn't have to educate ourselves to the point of Einstein's Theory of Relativity to simply buy a darn car. I've seen supposed "suggestions" to change your own oil and anti-freeze in order to prevent being overcharged or ripped off. Are you kidding me? Why should we? Isn't that what the service department is for at the dealership? This may be ok if, 1. you have the extra time and ability, and 2. your auto isn't under any specific warranty. Be forewarned and read your warranty first, because doing these types of repairs or service yourself will void it. I've even lost money on the tire warranty because I used fix-a-flat instead of taking it to a service shop. Sure, let me have it towed for $50-$75 for a nail hole when I'm in the middle of nowhere and my "donut" won't get me back to a dealership. While the tires weren't warrantied by Toyota, I have had to have other repairs that were (or should have been under warranty). Do you think they would honor it? No! Toyota and their dealers try to rip you off in every way possible.

My suggestion is to buy another type of vehicle. If you don't agree with me, fine, then buy a Toyota. However, for others, or even novice buyers, they need to be made aware of what Toyota is doing. Are they the only manufacturer that does this? Not necessarily, but they are the one that I have had the predominant amount of problems and issues with in every imaginable facet. Yes, I have bought other makes of vehicles over the past 35 years; and none has been as difficult to deal with getting my issues resolved as Toyota. Once upon a time, they were a good car manufacturer with a solid reputation; those days are long gone. Don't believe me, go to www.toyotausasucks.com. Read some more complaints about this company, its representatives, employees/selling agents. I just wish I had found out all of this sooner so I didn't waste my time thus far.

Oh yeah, I have one other Toyota dealership that was trying to get me a fuel-efficient car with a decent warranty for a fair price. Since that's still in process, I'll be fair and see what they can do before I form a final opinion. However, I'm betting that experience is going to stink too.

Lastly, if you own stock (just in case) in Toyota, I certainly don't want you to suffer financially. Thus, please do something as a shareholder to change the way this company does business and operates, as well as how little it does to enforce specific objectives (other than sales goals), such as consumer satisfaction after the sale, servicing and future purchase incentives. The only way we can make things happed is to boycott (not spend our hard-earned money on a particular item or product) or vote the people who aren't helping and/or speaking for the majority of their constituents out of office.