Complaint Review: newegg.com - Whittier California
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- Author Confirmed
- newegg.com 9997 Rose Hills Road Whittier, California USA
- Phone: 1 800-390-1119
- Web: www.newegg.com
- Category: Miscellaneous Electronics
newegg.com Newegg Massive Advertising Fraud Whittier California
*Author of original report: They still would not honor their advertised price
*UPDATE Employee: Newegg Support
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Newegg’s massive fraud is much bigger than one would think. It involves hundreds of items that Newegg advertised on EBay. Not in a paid listing however but in what is caused a sponsored listing.
A sponsored listing is one where a company will place an ad at the bottom of the page of a product you were looking to buy on eBay.
They list a photo, description, and price of the item. All you do is to click on the ad and it will take you to Newegg’s webpage so you can purchase that product.
The problem however almost every link I clicked on the products price was around 40% higher than the advertised price.
I have contacted the FTC and have filed a complaint. I have contacted Newegg’s customer support and have told them as well as called them but they will not honor their advertised price of their sponsored link.
Here is just one of hundreds of examples.
If I search for Kingston DDR4 16 GB memory for a desktop computer on EBay many will come up to buy or bid on. In fact some of the paid listings on this page will be from Newegg.
However by scrolling to the bottom of the page you will see the sponsored ads.
Sponsored Links
Newegg.com
Newegg.com
Newegg.com
Newegg.com
Newegg.com
If you click on any of these links it will take you to Newegg’s website where the same item will be for sale for about 40% more.
The one for $68.99 advertised will be $121.98. That’s 40% more.
When you ask Newegg to honor their advertised price they will not.
This is truly false advertising.
I have screenshots as well as videos showing the ads, and the click-throughs of this massive fraud.
This report was posted on Ripoff Report on 01/30/2017 09:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/neweggcom/whittier-california-90601/neweggcom-newegg-massive-advertising-fraud-whittier-california-1352995. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
They still would not honor their advertised price
AUTHOR: - ()
SUBMITTED: Saturday, July 29, 2017
They sent me a email saying they would give me a $20.00 discount on my next order. Yhey did and I utilized the discount. But the item I wanted to buy from their ad had a 50% discount or about $65.00.
#1 UPDATE Employee
Newegg Support
AUTHOR: Newegg_Support - (USA)
SUBMITTED: Thursday, February 02, 2017
Hello,
Thank you for bringing to this to our attention. I have forwarded your report to the appropriate department for review. We would like to follow up with you once we have more information regarding this sponsored links. Please send us an email at wecare@newegg.com with the subject title "Attention: Darlene". In the body of the email, please inlcude a link to this review.
Thank you,
Darlene
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