Report: #361939

Complaint Review: , Clothing

  • Submitted: Tue, August 12, 2008
  • Updated: Tue, August 12, 2008
  • Reported By: Elmont New York
  • , Clothing
    5100 City Line Road
    Hampton, Virginia
    U.S.A. ,Clothing Charged my card without permission or notification Hampton Virginia

Show customers why they should trust your business over your competitors...

I placed an order and entered a code for a 20% discount. With the merchandise certificate I had, the total came to $2.87. I completed my transaction and received a confirmation email.

This morning I received an email notifying me that my card was charged $10.63. When I placed this order, I knew I had $3 available for a charge before I paid my credit card bill. This simple $10 purchase caused me to go over the limit on my card and I have now been charged $30 from the credit card company. Who should pay that? I never authorized NN to take $10 from me. That like offering someone $5 and they take $20. You can't do that!!!

NN says that the code I entered was expired and the disclaimer says they can refuse to accept a code. The disclaimer does not say they can charge an amount different from what you authorize them to charge. The order should have been canceled. I didn't have $10 available for NN news to steal and if I was informed, I could have canceled my order or used another form of payment. This $2.87 order has cost me $40.63. If they can get away with this, I can at least warn the public. Rest assured...there will be more reports filed on other sites.

Elmont, New York
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This report was posted on Ripoff Report on 08/12/2008 06:45 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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