NexL Sports Or NXT HelmetsNexL Sports Product, LLC NexL Sports took my internet order for a helmet and did not deliver product Watsonville California

I placed an internet order for a motorcycle helmet from NexL Sports on 5/15/07 and was informed that the item was on a 4 week backlog. By July I still had not received the helmet or any word from NexL and after placing a call to them I received an e-mail stating that... "We have had problems beyond belief. Shells are being assembled and we will begin shipping finished helmets by the end of July, we will expedite your order to 2 day and refund
shipping."

By 9/28/07 I got tired of waiting and cancelled the order by the link that was provided on the previous e-mail from NexL to use to do so. I received another e-mail from NexL on 9/28/07 that the order was cancelled and my credit card would be credited and to allow 3-5 business days for the credit to appear.

By 11/21/07 and I still had not yet received the credit for the $164.95 (including $15 for shipping) helmet that I ordered. I called the telephone number on the website and the number was no longer in service. The website is still up today (11/27/07) but has been changed to no longer include the telephone number and has a notice that they are not currently taking motorcycle helmet orders.

I am most pissed-off and it's not even about the money anymore. I hate getting robbed!

Russ
Hamden, Connecticut
U.S.A.