Complaint Review: NH Krystal International Vacation Club - CANCUN Other
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- Author Confirmed
- NH Krystal International Vacation Club BLVD. KUKULCAN LOTES 9 Y 9 HOTEL KRYSTAL ZONA HOTELERA, CANCUN, QUINTANA ROO C.P. 77500, MEXICO FAX 01152-998-848-9829 CANCUN, Other Mexico
- Phone: 011-529988489800
- Web:
- Category: Resorts
NH Krystal International Vacation Club SCAM FRAUD -CANCUN MEXICO TIME - SHARE SCAM - FRAUD CANCUN Other
*Author of original report: NH Krystal International Vacation Club ***UPDATE***
*Author of original report: NH Krystal International Vacation Club ***UPDATE***
*Author of original report: NH Krystal International Vacation Club ***UPDATE***
*Author of original report: NH Krystal International Vacation Club ***UPDATE***
*Author of original report: NH KRYSTAL IS GREAT
*Author of original report: NH KRYSTAL IS GREAT
*Author of original report: NH KRYSTAL IS GREAT
*Author of original report: NH KRYSTAL IS GREAT
*Author of original report: NH KRYSTAL INTERNATIONAL VACATION CLUB
*Author of original report: NH Krystal International Vacation Club SCAM FRAUD -CANCUN MEXICO TIME - SHARE SCAM - FRAUD CANCUN Other
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A few months ago my wife and I took a dream vacation to Cancun our first to Mexico. Upon exiting the airport we were greeted by tourism officials who presented us with an offer to receive a nice meal and receive a free excursion to a Cancun hotspot of our choice if we listened to a 90 minute timeshare presentation. We agreed and went to the Krystal International Vacation club the next day.
The sales rep Eric presented us with the opportunity to purchase a 3 bedroom suite for about $19,000 to which we expressed our inability to purchase something that expensive. We were then given a opportunity to purchase a one bedroom business class suit designed for convention travelers for just under $10,000. This option was presented to us as a money generating property that Krystal would sell to us and assist us through the convention center across the street and with the help of a broker to quickly rent out years into the future. When I asked why they would do this Eric explained that whey were building a whole new tower on the hotel and were allowing people this deal to raise cash for the expansion. I was still reluctant until Eric further promised us a 4 digit travel agent access code we could use to book travel through Krystal's exclusive travel agency giving us 20-40% of discount on airfare, and hotels around the world but we could only book travel for our family not friends. The final promise that pushed us over the proverbial edge was Krystal arrangement with the RCI Bank of America MasterCard offering a 6 month 0% interest rate that would be plenty of time for us to receive plenty of rental income to cover the entire purchase price. We agreed to make a purchase. During the purchase Krystal disclaimed there guarantee to the rental income, the sales representative Eric noticed my pause when I read that sentence and quickly explained that a hurricane hit Cancun a few years back and that Krystal's lawyers started including that clause for that reason, then he reassured us we would be back to purchase another property from them once we had our rental checks in hand. Unfortunately we continue to sign.
When we returned to the U.S., I Googled "Krystal International Vacation Club" in hopes to find the website to book travel with my 4 digit access code. Instead up came complaint after complaint of how promises were made that turned out to be lies the same promises I received. I contacted the people who posted these complaints who were happy to call and share there story with me. I quickly entered into a dispute with Bank of America and sent a cancellation letter to Krystal International expressing my concern. I attached many of the letters that I found online to my dispute and even had people send hand written copies of there experience into Bank of America on my behalf. Several people online expressed using the exact same credit card I ended up using.
A few months have passed now I pay interest on my Krystal card charge and have been unsuccessful in getting my charges removed. All Bank of America says is that it is difficult to dispute a credit card charge concerning a time share purchase but can give me no other reason. However the funny thing is that I like many others are now paying bank of America 12-18% on these charges while still trying unsuccessfully to dispute them. Why would Bank of America want to assist me in returning money to me when they can make so much money off my fraudulent purchase?
I sincerely hope you can print this story to make others aware of what is happening at the Krystal International Vacation club so they won't have to endure the same heartache I am going through to pay down these credit card charges and save my credit.
Amkesler
Las Vegas, New Mexico
U.S.A.
This report was posted on Ripoff Report on 03/25/2008 05:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nh-krystal-international-vacation-club/cancun-other/nh-krystal-international-vacation-club-scam-fraud-cancun-mexico-time-share-scam-frau-321076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#10 Author of original report
NH Krystal International Vacation Club ***UPDATE***
AUTHOR: Amkesler - (U.S.A.)
SUBMITTED: Monday, June 09, 2008
NH krystal Resports continues to Impress. Just got back from a week long vacation there.
WOW! 1st class all the way!
I am usually picky about hotels and have stayed at many that disappointed me. However, the Krystal Resorts Cancun did NOT disappoint! The rooms were nice with a luxurious bathroom and a phenomenal view. I slept like a baby on the bed and the pool area was gorgeous. This hotel is magical. The staff is amazing and the service is wonderful. From the moment you arrive, total relaxation sets in. NH Krystal is gorgeous, set in a very quiet location but within a few minutes walk to lots of fun night life. Expect beautiful pools and the sounds of the ocean to lull you to rest. The pool cafe and bar provide both great food and drinks as well as great service. When we return to Cancun, it will be to this hotel and it will feel like coming home again. I highly recommend it. However, what hands down sets the Krystal apart from other hotels was the service. I was very impressed with their staff. They were well-trained and eager to please.
For example, in checking out I had a question about my bill. In the past (at other hotels) I have had staff act like I was trying to defraud the hotel just by questioning a charge...but not the Krystal staff. They were polite and treated me like a valued customer. Also, everyone spoke excellent English - which is not the case at all resorts. After checking out of the Krystal Resorts, my husband and I stayed at another hotel on the Mayan Riviera. Our experiences there with regard to the staff was the complete opposite of our experiences at the Krystal Resorts. The staff knew little English and were poorly trained. I wont make the same mistake again: next time I will stay at the NH Krystal Resort for my entire stay!
#9 Author of original report
NH Krystal International Vacation Club ***UPDATE***
AUTHOR: Amkesler - (U.S.A.)
SUBMITTED: Monday, June 09, 2008
NH krystal Resports continues to Impress. Just got back from a week long vacation there.
WOW! 1st class all the way!
I am usually picky about hotels and have stayed at many that disappointed me. However, the Krystal Resorts Cancun did NOT disappoint! The rooms were nice with a luxurious bathroom and a phenomenal view. I slept like a baby on the bed and the pool area was gorgeous. This hotel is magical. The staff is amazing and the service is wonderful. From the moment you arrive, total relaxation sets in. NH Krystal is gorgeous, set in a very quiet location but within a few minutes walk to lots of fun night life. Expect beautiful pools and the sounds of the ocean to lull you to rest. The pool cafe and bar provide both great food and drinks as well as great service. When we return to Cancun, it will be to this hotel and it will feel like coming home again. I highly recommend it. However, what hands down sets the Krystal apart from other hotels was the service. I was very impressed with their staff. They were well-trained and eager to please.
For example, in checking out I had a question about my bill. In the past (at other hotels) I have had staff act like I was trying to defraud the hotel just by questioning a charge...but not the Krystal staff. They were polite and treated me like a valued customer. Also, everyone spoke excellent English - which is not the case at all resorts. After checking out of the Krystal Resorts, my husband and I stayed at another hotel on the Mayan Riviera. Our experiences there with regard to the staff was the complete opposite of our experiences at the Krystal Resorts. The staff knew little English and were poorly trained. I wont make the same mistake again: next time I will stay at the NH Krystal Resort for my entire stay!
#8 Author of original report
NH Krystal International Vacation Club ***UPDATE***
AUTHOR: Amkesler - (U.S.A.)
SUBMITTED: Monday, June 09, 2008
NH krystal Resports continues to Impress. Just got back from a week long vacation there.
WOW! 1st class all the way!
I am usually picky about hotels and have stayed at many that disappointed me. However, the Krystal Resorts Cancun did NOT disappoint! The rooms were nice with a luxurious bathroom and a phenomenal view. I slept like a baby on the bed and the pool area was gorgeous. This hotel is magical. The staff is amazing and the service is wonderful. From the moment you arrive, total relaxation sets in. NH Krystal is gorgeous, set in a very quiet location but within a few minutes walk to lots of fun night life. Expect beautiful pools and the sounds of the ocean to lull you to rest. The pool cafe and bar provide both great food and drinks as well as great service. When we return to Cancun, it will be to this hotel and it will feel like coming home again. I highly recommend it. However, what hands down sets the Krystal apart from other hotels was the service. I was very impressed with their staff. They were well-trained and eager to please.
For example, in checking out I had a question about my bill. In the past (at other hotels) I have had staff act like I was trying to defraud the hotel just by questioning a charge...but not the Krystal staff. They were polite and treated me like a valued customer. Also, everyone spoke excellent English - which is not the case at all resorts. After checking out of the Krystal Resorts, my husband and I stayed at another hotel on the Mayan Riviera. Our experiences there with regard to the staff was the complete opposite of our experiences at the Krystal Resorts. The staff knew little English and were poorly trained. I wont make the same mistake again: next time I will stay at the NH Krystal Resort for my entire stay!
#7 Author of original report
NH Krystal International Vacation Club ***UPDATE***
AUTHOR: Amkesler - (U.S.A.)
SUBMITTED: Monday, June 09, 2008
NH krystal Resports continues to Impress. Just got back from a week long vacation there.
WOW! 1st class all the way!
I am usually picky about hotels and have stayed at many that disappointed me. However, the Krystal Resorts Cancun did NOT disappoint! The rooms were nice with a luxurious bathroom and a phenomenal view. I slept like a baby on the bed and the pool area was gorgeous. This hotel is magical. The staff is amazing and the service is wonderful. From the moment you arrive, total relaxation sets in. NH Krystal is gorgeous, set in a very quiet location but within a few minutes walk to lots of fun night life. Expect beautiful pools and the sounds of the ocean to lull you to rest. The pool cafe and bar provide both great food and drinks as well as great service. When we return to Cancun, it will be to this hotel and it will feel like coming home again. I highly recommend it. However, what hands down sets the Krystal apart from other hotels was the service. I was very impressed with their staff. They were well-trained and eager to please.
For example, in checking out I had a question about my bill. In the past (at other hotels) I have had staff act like I was trying to defraud the hotel just by questioning a charge...but not the Krystal staff. They were polite and treated me like a valued customer. Also, everyone spoke excellent English - which is not the case at all resorts. After checking out of the Krystal Resorts, my husband and I stayed at another hotel on the Mayan Riviera. Our experiences there with regard to the staff was the complete opposite of our experiences at the Krystal Resorts. The staff knew little English and were poorly trained. I wont make the same mistake again: next time I will stay at the NH Krystal Resort for my entire stay!
#6 Author of original report
NH KRYSTAL IS GREAT
AUTHOR: Amkesler - (U.S.A.)
SUBMITTED: Friday, April 18, 2008
NH Krystal hotel is a beautiful hotel with a fabulous location. Located near the heart of downtown. The nightlife is within walking distance. The hotel has excellent food--authentic, and appeals to all. The service is friendly and inviting. The hotel hosts many MTV spring break parties, which provides a nice party atmosphere. The pools are vast and gorgeous with a beautiful beach landscape right ext to them. The beach is literally just outside the rear of the hotel where you can enjoy beverages, volleyball and fun water recreational activities. The white sand is beautiful and clean. The rooms are newly remodeled with lots of room to enjoy. The beds are VERY comfortable unlike the other hotels we have stayed at in Cancun. The hotel itself is very welcoming and has excellent service for any vacationer.
#5 Author of original report
NH KRYSTAL IS GREAT
AUTHOR: Amkesler - (U.S.A.)
SUBMITTED: Friday, April 18, 2008
NH Krystal hotel is a beautiful hotel with a fabulous location. Located near the heart of downtown. The nightlife is within walking distance. The hotel has excellent food--authentic, and appeals to all. The service is friendly and inviting. The hotel hosts many MTV spring break parties, which provides a nice party atmosphere. The pools are vast and gorgeous with a beautiful beach landscape right ext to them. The beach is literally just outside the rear of the hotel where you can enjoy beverages, volleyball and fun water recreational activities. The white sand is beautiful and clean. The rooms are newly remodeled with lots of room to enjoy. The beds are VERY comfortable unlike the other hotels we have stayed at in Cancun. The hotel itself is very welcoming and has excellent service for any vacationer.
#4 Author of original report
NH KRYSTAL IS GREAT
AUTHOR: Amkesler - (U.S.A.)
SUBMITTED: Friday, April 18, 2008
NH Krystal hotel is a beautiful hotel with a fabulous location. Located near the heart of downtown. The nightlife is within walking distance. The hotel has excellent food--authentic, and appeals to all. The service is friendly and inviting. The hotel hosts many MTV spring break parties, which provides a nice party atmosphere. The pools are vast and gorgeous with a beautiful beach landscape right ext to them. The beach is literally just outside the rear of the hotel where you can enjoy beverages, volleyball and fun water recreational activities. The white sand is beautiful and clean. The rooms are newly remodeled with lots of room to enjoy. The beds are VERY comfortable unlike the other hotels we have stayed at in Cancun. The hotel itself is very welcoming and has excellent service for any vacationer.
#3 Author of original report
NH KRYSTAL IS GREAT
AUTHOR: Amkesler - (U.S.A.)
SUBMITTED: Friday, April 18, 2008
NH Krystal hotel is a beautiful hotel with a fabulous location. Located near the heart of downtown. The nightlife is within walking distance. The hotel has excellent food--authentic, and appeals to all. The service is friendly and inviting. The hotel hosts many MTV spring break parties, which provides a nice party atmosphere. The pools are vast and gorgeous with a beautiful beach landscape right ext to them. The beach is literally just outside the rear of the hotel where you can enjoy beverages, volleyball and fun water recreational activities. The white sand is beautiful and clean. The rooms are newly remodeled with lots of room to enjoy. The beds are VERY comfortable unlike the other hotels we have stayed at in Cancun. The hotel itself is very welcoming and has excellent service for any vacationer.
#2 Author of original report
NH KRYSTAL INTERNATIONAL VACATION CLUB
AUTHOR: Amkesler - (U.S.A.)
SUBMITTED: Wednesday, April 16, 2008
EVERYONE PLEASE DISREGARD MY COMPLAINT I HAVE BEEN CONTACTED BY NH KRYSTAL AND HAVE BEEN ABLE TO WORK WITH THEM IN COMING TO A RESOLUTION.
#1 Author of original report
NH Krystal International Vacation Club SCAM FRAUD -CANCUN MEXICO TIME - SHARE SCAM - FRAUD CANCUN Other
AUTHOR: Amkesler - (U.S.A.)
SUBMITTED: Tuesday, April 01, 2008
NH Krystal has contacted me and we have come to a great and fair agreement. Please disregard my complaint.
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