• Report: #868147
Complaint Review:

NordicTrack/ICON Health & Fitness

  • Submitted: Fri, April 13, 2012
  • Updated: Fri, April 13, 2012

  • Reported By: wandyj — Powder Springs Georgia United States of America
NordicTrack/ICON Health & Fitness
1500 South 1000 West Logan, Utah United States of America

NordicTrack/ICON Health & Fitness Defective Equipment Logan, Utah

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In December 2011 I purchased an Elliptical from the NordicTrack website.  The equipment was not assembled until February 2012, I used the equipment from February until 2nd week in April 3-4 times a week.  While I was using the equipment the assembly part holding the peddle fell out of the connection while I was using the elliptical machine.  I contacted customer service, where it cost me and additional $30.00 to register the elliptical for the warranty so I could have the equipment repaired.  The elliptical I purchased was the NordicTrack E 5.7.  Additonally, the machine is making a scrubbing noise in the assembly where the motor is located.  This piece of equipment was not a cheap machaine so I did not expect to have to have it repaired with less the 100 hours of usage.  In additional to the purchase of the equipment I now feel that I have to purchase the extended warranty, since if it has problems with less than 2 months usage I am fairly confident that it will not last a year without additional problems.  So if you are looking for exercise equipment do yourself a favor and don't look for a NordicTrack.

This report was posted on Ripoff Report on 04/13/2012 10:58 AM and is a permanent record located here: http://www.ripoffreport.com/reports/nordictrackicon-health-fitness/logan-utah-84321/nordictrackicon-health-fitness-defective-equipment-logan-utah-868147. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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