• Report: #928023
Complaint Review:

North Shore Agency-NGT

  • Submitted: Thu, August 16, 2012
  • Updated: Thu, August 16, 2012

  • Reported By: Holly — West Palm Beach Florida United States of America
North Shore Agency-NGT
P.O. Box 905 Old Bethpage, New York United States of America

North Shore Agency-NGT Collection account placed for product I returned. Old Bethpage, New York

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I have received a collection letter from NSA for coffee that was auto-shipped and returned to TASSIMO. I called Tassimo they have no record of my owing any money. They can't seem to comprehend that someone, somewhere at Tassimo gave this incorrect info to a collection agency.

The phone number (866-486-2424) is a working number, but the "extension" they provided and REQUIRE to speak to a person is "incorrect". They assigned it, how can it be incorrect? The second number they provide (866-907-4182) is only for making payments. If you answer no, it tells you to call back when you're ready to pay.

Tassimo won't correct it. NSA doesn't answer the phone and my credit is going to be affected.

This report was posted on Ripoff Report on 08/16/2012 06:28 AM and is a permanent record located here: http://www.ripoffreport.com/reports/north-shore-agency-ngt/old-bethpage-new-york-11804-9005/north-shore-agency-ngt-collection-account-placed-for-product-i-returned-old-bethpage-ne-928023. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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