Northern Virginia Community College NOVA or NVCC Unprofessionalism and Neglegance Woodbridge , Virginia

If you want them to give you the time of day at Parking Services you need to sue them in small claims court.  Only takes about 10 minutes to fill out a warrant in debt.  Cost is about $50.  Gets their attention real quick.  I know, I am suing NVCC parking services at the moment.  I am trying to get them to admit that the parking rules on their Web site are inconsistent with the rules in their parking brochure which I did not receive when I got my parking pass which resulted in me getting a ticket.

The school's lawyers are all based out of Richmond and can be contacted at...

Virginia's Community Colleges
101 N. 14th Street, 15th floor
Richmond, VA  23219
phone: 804-819-4901
fax: 804-819-4766

If they have to fight every ticket they'll change the rules.  Make'm earn it!

Thanks for taking the time to document your recent experience at the Woodbridge Campus of NVCC.  I am the Woodbridge Campus Provost, and I want to assure that this is not the type of experience we expect our students and visitors to have.  I would like to discuss your experience with you.  Please contact me at the Provost Office.

Sorry if I came off a bit rude, but to be totally honest with you your comments did come off(IMO) as someone who has an "entitlement" mentality that the world has to bow down to them when they want it, and if it doesn't go your way it is their fault.  I will also say that I do thank you for your Service and wish the best for you in the future.

As an example your original comment was...
The week before classes began was when I actually decided to enroll not knowing classes were beginning so soon
- That is NOT the same thing as
. I waited until last minute because I was released from Active Duty from the Marine Corps the week prior,

Your original comment really seems to say, "I had plenty of time but waited because I just didn't want to make the effort to go in", the later says "I COULDN'T enroll until that time because I was still Active Duty".  I hope you can see how those two statements could slant your report two different ways.

My husband attends a fantastic college in which all members of the staff treat students with respect and allow them the opportunity to really familiarize themselves with the college to prevent things like this from happening.
- Just a guess..it is not a Public Community College is it?

Unfortunately you are at a CC, and with the budget cuts that just about every State is going through these people are having to do more with much less.  Does that give people the right to be rude..of course not.  But it happens, especially if it is something that in reality you SHOULD know about or is very easily found, such as the parking regulations.

You obviously have a computer.  Why didn't you look up their parking regulations on-line?  It took me about 30 seconds and I found information on the the date each semester the parking is enforced, what lots are for what type of permits, and if I wanted to I could even buy a permit on-line.  My guess is that a lot of your other "questions" could have been answered in similar ways.

Anyways my main point still stands.  What ever college you attend, if it is a CC the chances of you unfortunately dealing with a lot less "hand holding" than if you attend a private college is going to be great.   Now if you find a CC where you have no lines, no problems finding classes, and have counselors who go out of their way to walk you though any question...don't leave.

I am unsure who exactly you are or why you are so fired up about such a simple complaint. If you read the beginning of the post you would see that I admit to accepting some of the responsibility. I waited until last minute because I was released from Active Duty from the Marine Corps the week prior, I have 2 children, and am in the process of buying a home right now. I live a busy life. I know everyone has a busy life, my complaint is the lack of assistance the college is willing to provide to it's students and the ignorance encountered on every occasion I attempted to recieve help. I know Im a smart girl so don't attempt to belittle my intelligence when you assume things you know nothing of. I waited until AFTER this so called CRUNCH time and even exerienced resistance then. I am from a completely different state where rules, regulations, and policies are radically different from this one which is why I tried to meet with a counselor to learn of the policies here. I could give you all the reasons in the world or explain everything barney style for you, but in the end you don't know the situation and you don't live my life. So, if your not going to be a mature adult in your responses I would appreciate it if you don't post such demeaning and rude comments. Im all for constructive critisim and advice, it's the immaturity of the way you not only constructed that post but the tone it conveyed im not for. Fact is, this is not the case with every college. My husband attends a fantastic college in which all members of the staff treat students with respect and allow them the opportunity to really familiarize themselves with the college to prevent things like this from happening. There were at least 3 staff members that could have warned me about parking or directed me to someone who could provide more information than my class schedule. Thank you for your input, but please be more respectful to those you are responding to.

Changing Colleges may be a good thing for you.  But realize that unless you realize you are now an Adult and need to take responsibility for your actions some of these same issues will follow you to your next College.

EX 1 - MOST colleges open up enrollment months before, you waited until 1 week before.  Your reasoning is that you didn't know when the classes started.  Why didn't you know?  I would bet that if you had gone there earlier or looked at their web site you would have seen when they started.
According to you the wait was over 2 hours long.  If that is the case do you really think you were the ONLY one who wanted to see a counselor?  Do you think you were the only one who had questions.  The answer is of course not.

EX 2-3-4- Basically the same as 1.  You waited until what is best described as "crunch" time to enroll.  Think of it as Rush Hour for registration.  Just like on the freeway if you are trying to get on the freeway as hundreds of other people you are going to get jammed.  You then have the choice to deal with it or get on the freeway before everyone else.

Ex 5 - This is the same with every college.  There are lots that are for students, lots for staff, and they may have other lots for instructors.  The fact is that if you park on any college campus, just like regular streets or parking lots YOU are responsible for knowing the regulations.

It sounds like you have some valid complaints and that transferring to another school is your best option.

FYI: There is no such word as "conversating". The correct verb is "conversing".