Northwest Territorial Mint False delivery dates Federal Way, Washington

My wife owns a small company that uses one ounce silver coins as part of a belt buckle design that ship to Italy on a " just in time " basis. She ordered 919 coins through a small coin dealer in Kent Wa. that gets theirs from Northwest Territorial Mint in Federal Way Wa. The coin dealer was told the delivery date would be no later than 3 wks. I was there and heard this myself. That was on Jan. 5th. 2011. I came into the coin dealers shop to pick them up and ----you guessed it--- nothing. Now I find out from others that Northwest T. Mint is notorious for this. My wife has lost alot of business because of this and god knows when she will see a shipment. I don't trust them as the money involved is in the thousands of dollars. What can we do as our hands are tied. I am talking to our lawyer now but that takes even more time. By the way---my wife is being sued by the contractor she did her business with for breach of contract. This is a nightmare!!!! Help get her coins will you please??