norton secuirty symantec norton/symantec is refusing to give me support Internet

i have had nothing but touble getting any type of support and or help from norton when i call or use there online chat support

all i get is scripted non answers

no help

refusal to answer any question

( but oh no dont let you get away not answering them)

and incompetence and arrogance on there part

they will find any excuse to hang up and or disconnect on you

nothing is ever there fault

they dont seem to know anything beyond there script

rather sad when your basically talking to yourself trying to get help with a issue

supervsors are no better and do the same

( one supervisor sat for 40 minutes in silence before hanging up on me)

any complaint gets ignored and must be you the customers fault

to make this brief i am now told that " i'm no longer able to get any support" and to " stop all contact with them"

really?

i paid for a product/service and they treat us the users this way??

because i ( and others) expect help or an answer to a question?