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Report: #1177950

Complaint Review: not holding the bag - Select State/Province

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  • Reported By: not holding the bag — scottsdale Arizona
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  • not holding the bag amyflorist.com Select State/Province USA

Amy Florist Impossible to reach after you place your order scottsdale Arizona

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I was going to surprise a woman I met recently with a dozen roses. I went on line early this morning and found Amy Florist on the web and placed my order after seeing that they delivered before 3:00.  I did not register an account with them because I wasn't sure if I would do business with them again.

A couple hours after placing the order, I received a welcome email along with an order confirmation. Everything seemed to be as it should. A while later, I decided to check to get a delivery time so I wouldn't have to wait around the house all day. I called their 800 number and went to voice mail where I left a complete message including asking them to call me back.  After not hearing anything in over an hour, I called back and again went directly to voice mail.  Around noon, I began to suspect something was wrong so I searched for other ways to reach them. I found on one of the emails that they said you could reply to that email so I did again with all the details and my contact information.  An hour after that, I was now convinced this company was a scam even though they accepted Pay Pal. 

Searching again for ways to contact them, I Googled every possible combination I could think of to see if I could find another number or a physical location. At one point, I did find 3 physical locations but decided that if I left to pick up my order, it would certainly be delivered while I was gone. Couldn't risk it.  I called Pay Pal to see if they could reach Amy Florist but after a while with their automated service I hit zero and was transferred to customet service. Well imagine my surprise when they were receining higher than usual call volumes. I hung up and went back to the internet.

This is where I found the reports about fraudulent Amy Florist locations in other states. Even though it is not yet 3:00, I am confident that my flowers won't be here before I have to leave. Even if the company is legit. No company should be unreachable by phone.

This report was posted on Ripoff Report on 09/19/2014 01:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/not-holding-the-bag/select-stateprovince/amy-florist-impossible-to-reach-after-you-place-your-order-scottsdale-arizona-1177950. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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