NSS illegally charged my credit card!

In response to the rebuttal from the ex-employee of NSS -
NSS is a despicable company that engages in fraudulent billing practices. In my case, I was charged $2 each for 3 different "FREE" trial subscriptions. I was supposed to get the magazines free for 6 months, and get charged only if I decided to keep them. Well, I was billed for the magazines not one month later. The customer service rep at NSS said that I was charged a $2 processing fee per magazine - fees that were NOT listed on the web site when I signed up. I read all the fine print & there was no mention of any fee, otherwise the magazines would NOT have been "free", and thus I would not have ordered them. When I told the rep this, her reply was, "You didn't expect to get anything for free, did you?". Well, yes, I did, because this what NSS's entire ad was based upon. In other words, NSS clearly ran fraudulent and deceptive ads.

I resent this ex-employee attempting to shift the blame to those who have been victimized. Everyone, make sure you challenge these charges and report NSS to the FTC (www.ftc.gov). Do not pay these criminals, this only encourages their scams!

To start off NSS is not a ripoff its a ligitament company. As a former employee I know what I'm talking about. If you don't believe what I'm about to say go to www.magazineoutlet.com and read the guarentee.

First all the subscriptions are not just picked out of a hat and someone is picked to get them. The customer is the one who choses the specific titles not the company. Secondly, the orders are either from in-statements which come with your credit card statements, or by catalogs like sears when you place an order with them, and the internet.

These are the only ways that your personal information is recieved to NSS. Now when you subscribe for the magazine in any of these ways the account # thats is associated at that time will be used to charge the subscription. On your credit card statement your account #, catalog whatever cc# you use same for the internet.

Now the guarentee that is on the website clearly states that after the free trial is over you will be notified by US mail of the charges that will be posted if its not canceled. of course its the US mail and not all the cards are recieved some are and just discarded. In either case the customer is the one who checks the boxes on the card and sends it in.

Says yes to it on the phone or agrees on the internet. If anyone is to blame its the customers lack of attention to these matters. So in conclusion everything is selected by the customer so they have no beef with NSS and everything is explained clearly in black and white at the website stated earlier