Complaint Review: Ntelos - Christiansburg Virginia
- Ntelos 782 New River Road Christiansburg, Virginia USA
- Phone: 5403979014
- Web: www.ntelos.com
- Category: Cellular Phone Companies
Ntelos Lied about military discount Christiansburg Virginia
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Recently, I was deciding what company to continue cellular service with. I had been with Ntelos without any problems. When talking to them they said I would see my plan increase by $40, but they then informed me that my military discount (10%) would take it down to a $20 increase.
When at the store, they said I had to reshow my military ID to continue my discount. I did this, but received my bill and it was not there. I contacted customer service and after getting it taken care of they tell me my discount would only be 5% due to their "new cheaper plans". My plan was not cheaper it cost more and their lies is the only reason I signed up again since I could have received a better price elsewhere. Customer service is not helping this far and I cannot get a hold of the manager.
Hopefully, other service members see this in time!
This report was posted on Ripoff Report on 07/10/2014 01:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ntelos/christiansburg-virginia-24073/ntelos-lied-about-military-discount-christiansburg-virginia-1161076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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