• Report: #893487
Complaint Review:

NuEra Telecom

  • Submitted: Tue, June 05, 2012
  • Updated: Tue, June 05, 2012

  • Reported By: Munish — Scarborough Ontario Canada
NuEra Telecom
Internet United States of America

NuEra Telecom I was cheated. Got charged for more than what is supposed to be. Internet

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I am a international student in Canada. NuEra telecom has contacted me from their India's office and told me about their $5.00 India calling service. The person told me that its usually $25.00 but they are giving discounts and they are the billing department. If anything more is charged, they will refund. I subscribed for it. I got confirmation calls from US twice where they mentioned about $25.00.

 I contacted the person from billing department again and he said that is just for confirmation. However, I will only be charged $5.00. When I check by credit cards statement I was charged $25.00. I called the person from India again and he told me that a refund will be processed. Then for 3 months continuously I was charged $25.00 and the person did not refund me anything.

Then when I tried to contact him, he stopped lifting my call. I called the customer service people, which is somewhere in Philippines or I don't know where, they refused to give me any refunds and said since I am using the service they cannot refund me anything.

I asked for a Manager and they said they will file a complaint and a manager will call me. I asked to cancel my service and that was done immediately. Afterwards nobody called me. I felt cheated. These people are frauds.

The amount they charged is big amount for me as I am a international student here. I request someone to please help me with this. If needed, I can provide the contact number of the person who contacted me for the service from India.

This report was posted on Ripoff Report on 06/05/2012 09:55 PM and is a permanent record located here: http://www.ripoffreport.com/reports/nuera-telecom/internet/nuera-telecom-i-was-cheated-got-charged-for-more-than-what-is-supposed-to-be-internet-893487. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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