Report: #131377

Complaint Review: Nuskin - Phrmx - BigP - NTC

  • Submitted: Mon, February 14, 2005
  • Updated: Sun, March 11, 2007
  • Reported By: Blytheville Arkansas
  • Nuskin - Phrmx - BigP - NTC

Nuskin - Phrmx - BigP - NTC Outrageous SCAM ripoff have been billed on my credit card $24.95 for YEARS! Internet *EDitor's Suggestions on how to get your money back into your bank account!

*UPDATE Employee: I can't imagine what this is for

Show customers why they should trust your business over your competitors...

NUSKIN.COM - aka - NUSKIN/PHRMX/BIGP/NTC, has been billing my Visa credit card $24.95 each month for years- and I have no idea as to what this company is, what it does, etc. I have e-mailed them, and gotten a response of "cold not find an account number with your name or e-mail address linked to it here, so call 1-800-487-1000 and we can try some further search criteria" !!!

WONDER WHY - possibly because they are committing FRAUD ??? It even made matters worse when I scrolled down to the bottom of their e-mail, and it had "Status: Solved" !!!

Absolutely NOTHING was solved - I was even more confused than before I e-mailed them ! Now, I have been billed AGAIN for the same "whatever" - AND also have a FINANCE charge on my bill because of it! I did not think that a credit card company could charge a finance charge on a transaction that was in dispute. Evidently, CHASE GOLD VISA thinks that THEY can get away with it.

How can they legally do ANY of this ? I have no idea how many years that I have been charged for something that I never authorized, and I am STILL being charged for it, along with a finance charge.

I am just accepting AMERICAN EXPRESS in my business from now on!

PLEASE HELP !!! Thanks-

Helpless in Arkansas!

Blytheville, Arkansas

EDitor's Suggestions on how to get your money back!


Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!


Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off & Author of

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
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This report was posted on Ripoff Report on 02/14/2005 06:57 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 UPDATE Employee

I can't imagine what this is for

AUTHOR: Lesli - (U.S.A.)

I am really not an employee of this company but part of the team as we call our positions. I really can not imagine what they would be charging $24.95 a month for. That I know of there is not anything we offer for that price. Has this issue been resolved dince this was posted?

I will chck into it if you would like & see if I can find out who you can contact to get this matter taken care of if it is not resolved. For the most part everything is automated so it must be an oversight. The email you recieved was probably automated as well. Let me know if you are still being charged & I will see what I can do.

It is not something our team wants to go unresolved I promise you.
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