Complaint Review: Oak Hill Enterprises - Internet Internet
- Oak Hill Enterprises 1242 Oak Hill Rd Ulster, PA 18850 Internet United States of America
- Phone: 570-529-3716
- Web: www.oakhillenterprises.com
- Category: Gun Shops
Oak Hill Enterprises Oak Hill Ventures Horrible Customer Service!!! Internet
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AVOID THIS BUSINESS!!
Jon Unruh is HORRIBLE to deal with, I will NEVER purchase anything from Oak Hill again!!! I paid $15 to have an item shipped to me. When the mailman delivered it, he said the postage paid was $5.86 SHORT, so I had to pay $5.86 or send it back, I figured I would pay it and get reimbursed (I figured it would be no problem). Jon ONLY used $5.44 (of my $15 shipping fee) to ship my item.
I told Jon what had happened and he WOULD NOT reimburse me the $5.86 that I had to pay ON TOP of the $15 he originally charged me.
When I explained to him that he only paid $5.44 of $15 to ship the item to me, I asked him what happened to the remaining $9.56 that I paid him. Jon had no response. I told him that I wanted to talk to the owner. Jon hung up on me. I called back 10 times, each time, Jon hung up on me. I told him that I would keep calling back until I talked to the owner or got reimbursed for the $5.86. At that point (2 hours and 10+ calls to Jon), he finally agreed to reimburse me.
2 days later, my card was reimbursed for $5.50 NOT $5.86. Now I know that 36 cents is not a lot of money, but this is the type of person and manager that Jon Unruh is!!!
Dealing with Jon is a JOKE, and he just lost a repeat customer over $5.86!!!
This report was posted on Ripoff Report on 04/02/2013 04:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/oak-hill-enterprises/internet/oak-hill-enterprises-oak-hill-ventures-horrible-customer-service-internet-1040122. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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