ED Magedson – Founder
Oceania Cruises Inc8300 NW 33 rd Street Miami, Florida USA
Oceania Cruises Inc Do not plan intimate dinners when cruising with Oceania Miami Florida
45 days before sailing on the Oceania Insignia for a 10-day cruise, we are unable to book a table for two in any of the restaurants on any evening between 7 PM and 8 PM.
The only options offered to us by Gina, Customer Service Supervisor, is to share a table or to dine at 9 PM on either the first or last nights.
Certainly this is not what we expected from a mid-ship intimate experience.
Oceania in their advertising compares itself to other cruiselines. We have cruised on those cruiselines and Oceania certainly fails to meet basic customer-satisfaction expectations.
We will update this report after the cruise to share how we were able or unable to fight our way through Oceania's inflexible policies and get a few intimate dinners!
This report was posted on Ripoff Report on 05/08/2014 01:57 PM and is a permanent record located here: http://www.ripoffreport.com/reports/oceania-cruises-inc/miami-florida-33122/oceania-cruises-inc-do-not-plan-intimate-dinners-when-cruising-with-oceania-miami-florida-1145133. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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