Report: #1040831

Complaint Review: Old Country Buffet

  • Submitted: Thu, April 04, 2013
  • Updated: Thu, April 04, 2013
  • Reported By: itis4 — kalamazoo Michigan
  • Old Country Buffet
    5220 West Main
    kalamazoo, Michigan
    United States of America

Old Country Buffet OCB OF KALAMAZOO STOLE MY MONEY kalamazoo, Michigan

Show customers why they should trust your business over your competitors...

I went to old Country Buffet on February 7,2013 I had a party of 8 we waited at least 20 mins before I asked what was taking so long a young manger walked by and said page it again after finally waiting 10 more mins I said i would like a refund in the mean while the manager was standing in the back chatting it up with other employees he finally came up front and refunded my cash back to a mastercard I checked with my bank and called ocb and spoke with general manager he informed me their was nothing he could do because their papers aren't their I then called their corporate office and spoke with a gentleman named seth he then informs me he would check with the department that handled refunds must i remind you this is 3 weeks later he never called me back I then called again and Seth then calls my phone private and leaves a message that my bank is holding my funds im far from crazy i contact my bank and they try to get in touch with ocb and no response i then make contact again late March and he continues to leave messages on my phone that my bank is holding my funds its sad that it is April and i still haven't received my funds yet im tired of playing phone tag and old country buffet corporate headquarters keep playing me like i am dumb or crazy i seriously need to find out what is their i can do
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