• Report: #979428
Complaint Review:

Old Navy

  • Submitted: Sat, December 08, 2012
  • Updated: Sat, December 08, 2012

  • Reported By: Jalyn — RioGrande Ohio USA
Old Navy
Internet United States of America

Old Navy Neglectful.Sloppy.unprofessional , Internet

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Old Navy fraud department was contacted by me after being rerouted 7 times.
Someone opened an account with my SS no#.I had first, been alerted last week by ID.GUARD Dec 2012.When I go in to a store to open an account I have to show
id, then my credit is checked. About fraud alerts, it cannot be put on your credit without a police report to be sent to one credit bureau,they are to contact the other 2.
Old Navy's fraud department claims that they have closed the account, should I recieve a bill (which means criminal has my address)for the 1 item to just throw away it away.This same department claims.There is to be an investigation through Old Navy, but I have not recieved a letter about the account was closed so that I can file a police report.Because of our home being robbed I used that to send to the credit bureau.I feel as though Old Navy is get away driver.

This report was posted on Ripoff Report on 12/08/2012 06:10 AM and is a permanent record located here: http://www.ripoffreport.com/reports/old-navy/internet/old-navy-neglectfulsloppyunprofessional-internet-979428. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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