Report: #243654

Complaint Review: Ollies Auto Parts

  • Submitted: Thu, April 12, 2007
  • Updated: Thu, April 12, 2007
  • Reported By: Millville New Jersey
  • Ollies Auto Parts
    190 Baldwinville Road
    Phillipston, Massachusetts

Ollies Auto Parts Ollies Partners With Notorious D&J Auto Parts to Refuse Refund Phillipston Massachusetts

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Ollies Auto Parts is an agent of D&J Auto Parts, Richmond Indiana, which has four complaints on this site and 58 complaints with the Central Indiana BBB over the past three years. D&J takes orders for auto parts and farms them out to junkyards around the country. It was our misfortune to have a part shipped from Ollies.

We ordered a car radio, giving a specific part number, through D&J, on December 1, 2006. They sent the order to Ollies, which sent the wrong radio, (cost $120). We sent the radio back the next day (December 5, 2006), unfortunately without delivery confirmation. However,we called Ollies a few days after we mailed the radio back, and they confirmed receipt. They said the refund would have to come through D&J.

We called D&J, which said they would credit our credit card. Of course, no credit was ever issued. We complained to Bank of America VISA, which contacted D&J, which said the part was never returned. VISA aid it was their word against ours, and that they would have to believe an outfit with numerous complaints vs. their long-time customers. We called Ollies to reconfirm they had received the radio.

Now, according to them, it was impossible to track, unless we had an invoice nubmer from D&J. Sounds like Catch-22, doesn't it? We called/wrote again to D&J, which made their usual promises, saying they would give us the invoice number, but of course they never did. Looks as if D&J and Ollies are in it together.

BEWARE ordering a part over the internet from either of these outfits!

Millville, New Jersey
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This report was posted on Ripoff Report on 04/12/2007 11:30 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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