Complaint Review: Ollies Auto Parts
- Ollies Auto Parts
190 Baldwinville Road
- Phone: 800-559-5865
- Category: Auto Parts
Ollies Auto Parts Ollies Partners With Notorious D&J Auto Parts to Refuse Refund Phillipston Massachusetts
We ordered a car radio, giving a specific part number, through D&J, on December 1, 2006. They sent the order to Ollies, which sent the wrong radio, (cost $120). We sent the radio back the next day (December 5, 2006), unfortunately without delivery confirmation. However,we called Ollies a few days after we mailed the radio back, and they confirmed receipt. They said the refund would have to come through D&J.
We called D&J, which said they would credit our credit card. Of course, no credit was ever issued. We complained to Bank of America VISA, which contacted D&J, which said the part was never returned. VISA aid it was their word against ours, and that they would have to believe an outfit with numerous complaints vs. their long-time customers. We called Ollies to reconfirm they had received the radio.
Now, according to them, it was impossible to track, unless we had an invoice nubmer from D&J. Sounds like Catch-22, doesn't it? We called/wrote again to D&J, which made their usual promises, saying they would give us the invoice number, but of course they never did. Looks as if D&J and Ollies are in it together.
BEWARE ordering a part over the internet from either of these outfits!
Millville, New Jersey
This report was posted on Ripoff Report on 04/12/2007 11:30 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ollies-auto-parts/phillipston-massachusetts-01331-9578/ollies-auto-parts-ollies-partners-with-notorious-dj-auto-parts-to-refuse-refund-phillipst-243654. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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