One Vanilla Stole $500

I purchased two one vanilla debit cards on 06/30.I loaded both with money for bills.I loaded one with $500 to pay my car note.The very next day money was gone!I hadnt even used the debit card yet.Both cards already gave me so much trouble activating.I called the next day i got it about using the card online and the rep stated it couldnt be used outside of the US.Yet somehow without me using it and never providing my card info to anyone else except to the phone rep the crook was able to take $500 out with no notification to me.What type of bank allows a large transaction like that with no notification?!Then they tell me it will take up to 90 days to get my money back.I googled the company that took my momey.Theres no such company coming up in google results or anything.This is the best they can do and this is the worst experience i have ever had!Stay away from purchasing from this company!