Online Consulting Group, L.L.C. my top fitness Ripped me off in October and Novemeber, It is January and they still have not returned my money. St. George Utah

Back in November off 2013, I noticed a charge for $9.77. I went back into my October statement and found another charge for the same amount.

I immediatly called the number on my statement and was told it was an online fitness program. I explained that I never ordered any such thing. I was told my account was cancelled and my money would be refunded.

I waited a few weeks thinkig maybe because of the Holiday that therre might be delayed. 

Every time that I called I was told a different thing. I was told it would refunded back into my account in 24-48 hours. I called after 48 hours and was told 3-5 business days. That came and went, I called back and was again told 24-48 hours. That came and went again.

I called again and asked to speak to a supervisor, I was told I would get a return call in 24-48 hours. That was 4 days ago. I caled again this morning and was told again, I would get a return call in 24-48 hours. I asked for their address so that I could file a report.

I have attempted to get this refund since November. I have made several attempts and have been given the runaround. I haave never recieved any goods or services for these charges.

Colleena, Portland, Oregon