Online Wedding Solutions wedding.com Deceptive Wording Online Newport Beach Internet

I ordered from this company in September, 2014. They had a plan where you could buy individual credits to submit a bid for a wedding service. I attempted to buy another set of credits on November 7, 2014.

The company changed their system. I did read their terms and conditions, but the way the website billing is worded, is a little deceiving. Needless to say I was charged $119.94 plus overdraft fees.

I am filing a report because:
1. There is no confirmation screen after you select a drop down option, so you know you are being charged more money, that is easy to understand. Seems like it's missing some key wording.
2. I do not remember seeing anywhere on the website, nor in my vendor communication, that the billing practice is not as flexible, or has changed.
3. Customer service responded by saying, "Don't worry about it. You will book a job sooner or later."
4. The terms and conditions state: "Vendor must cancel membership before it renews each month in order to avoid billing of the next month's membership fees to Payment Method. Vendor can cancel by sending an email to support@wedding.com to cancel at any time. Solutions will bill the monthly membership fee to the Payment Method provided during registration (or to a different Payment Method if Vendor changes account information)." Well this is not true because you are not paying month to month, you are paying one lump sum for 6 months. I was told I had to wait until May 7, 2015 before I could terminate. The link to this is at: http://www.wedding.com/termsconditions/vendor
5. The package that you purchase comes with all these bells and whistles, but they offer no analytic data to track your results.

This company is a little deceptive. I am very displeased with the whole service.