Report: #961912

Complaint Review: Ooys Garden Rooms PATTAYA Thailand

  • Submitted: Tue, October 30, 2012
  • Updated: Tue, October 30, 2012
  • Reported By: Truthteller — Brisbane Other Australia
  • Ooys Garden Rooms PATTAYA Thailand
    70/6 Pong Pattaya Chonburi
    United States of America
  • Phone: 0066-0811547096
  • Web:
  • Category: Motels

Ooys Garden Rooms PATTAYA Thailand Ooy Asbeek BRUSSE, Chris Asbeek BRUSSE Threatened me with a Taser,stole my property and rent money, said they will have me killed if I return Pattaya, Internet

*General Comment: OOys Garden Rooms

*Consumer Comment: My Experience at Ooy's Garden Rooms

*General Comment: Comment

Show customers why they should trust your business over your competitors...

I stayed at these lodging rooms for nearly 2 months while waiting for my 1yr old baby's Passport to be issued by Australia.  I was alone with the baby because the baby's mom went back to Vietnam caring for her sick Dad, while me and the baby were stuck in Thailand awaiting the baby Passport to be issued.  I also happen to be in a wheelchair due to losing both my legs in a car accident in 1988.

Initially the stay was ok but the owners and their staff soon began to resent me because I wouldn't buy their food.  The reason was whenever I ate there, I got food poisoning.  So I stopped eating there and began regularly buying food from the 711 up the road instead. I did occasionally buy soft drinks from their bar to be sociable, but our primary reason for being there was to pass the time quietly while waiting for the baby's Passport. I mostly paid for any drinks at the time I had them. I don't drink beer or alcohol, so it was just soft drinks maybe 2 to 3 times a week max.

At the end of the first month they gave me a bill for drinks I never had.  The bill was for $56 (1,680 Thai baht).  I told them this must not be my bill because I'd only had a few cokes, and they got really hostile, insisting I owed them the money.  I decided to pay them because I was leaving soon and didn't want any problems, especially while the baby was with me.  Then the same thing happened the 2nd month and when I refused to pay that $49 (1,480 baht) 'bill', they threatened me with a Taser and said I was accusing them of stealing. The boss Chris got very hostile to me and physically threatening me while I was in my wheelchair. I decided to immediately leave because it wasn't safe there, and they said if I came back they would have me killed. They wouldn't let me back in the room to get my things, I only managed to scoop up my backpack and the baby after phoning my taxi guy, they kept my Panasonic refrigerator full of frozen food, some small furniture items and most of my personal belongings including a 24 inch flat screen LCD TV.

The owner Chris drinks excessively and (obviously) gets very angry if you question their billing.  He has a handgun which he boasts is for protecting his staff from violent customers, but in the hands of a regularly drunk angry Dutchman...I think this is a disaster waiting to happen. I'm a former Police Officer from Australia (Federal AND State Police). I know a bad situation when I see it.  I recommend you never go to this place, it's not safe and you will be ripped off then threatened if you don't pay up.  I can't say for sure but I think they also pad the electricity bills, because the second month I hardly used the air conditioning yet the bill was close to the same. 

The best way to remember not to go here is it's located near "Lake Maprachan" Pattaya, about 6km inland from the beach.  The other reason you won't like it is because of the sand fly problem in the afternoons/evening, but that's not the reason I wrote this.  Better off staying in an apartment on the beach.

Anyone is welcome to contact me about this; if I didn't say anything about it I'd be part of the problem not part of the solution.  Thailand may have somewhat less legal protections than we're used to, but that doesn't mean you should have to put up with people like this threatening you with violence and stealing money or your property.     

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This report was posted on Ripoff Report on 10/30/2012 06:17 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

OOys Garden Rooms

AUTHOR: John - ()

I have stayed there for 9 months now and have met the Australian guy a few times and even though I was not present at the time a know a con when I see one. Chris and Ooy did everything for him including taking care of his child and took him where ever he wanted to go free of charge so for him to complain about this is not right. I have never had a problem there or know anybody that has so to me he, the Australian, is talking a load of B#######



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#2 Consumer Comment

My Experience at Ooy's Garden Rooms

AUTHOR: Justice - ()

I am American citizen and I stayed at Ooy's Garden Rooms for 10 days in July, 2013.  It is family owned, but the face of the operation is Chris Asbeck Brusse, the man mentioned in the complaint.  His wife is Ooy, thus, "Ooy's Garden Rooms." They have an adorable 4 year old daughter named Jenny who turns 5 in October.  Since Chris is Dutch/Canadian who speaks great English/Dutch, he is the one to mingles with his mostly Western clientelle.  

There are two things that any person needs to know about Chris:  (1) He won't give you any grief.  (2)  His reward for (1) is that he won't take anybody else's sob story.  If you can understand this, you will learn to respect and cherish the company and hospitality that Chris provides.

He is engaging, insightful, intelligent, and a great conversationist.  He can discuss topics on a high level from economics, history, religion, politics, sports, etc.  He's a wonderful person to talk to.  Just don't come to the bar with your sob story.  Nobody wants to here it.  Nobody.  We all have our crosses to bear.  You're alive, cherish it.  If you feel the urge to complain about life or get too serious, then you should shut up and be quiet and be friendly and kind with a smile.   Or go to your room.  This is true for everywhere you go in Pattaya.  

I can only report second-hand from several witnesses about what happened to the "victim" who filed the prior report.  On several accounts, the story was always the same and consistent.  Obviously, it was favorable to Chris or else they wouldn't still be there.

However, I feel it would be more effective if I shared my story about this wonderful place.  

First of all, remember that if you come here (or any other establishment), you are in Pattaya, Thailand.  This place is one of the toughest I've seen on Earth.  I'm a Navy Veteran who has been to some very bad parts of the world, including my own hometown and environs.  This place has a string of hardness woven into the social fabric... so be prepared, and hold tight to your currency.  Chris will never rip you off.

When I was here, I was going through a very difficult time and ran out of money.  Chris, and his family, gave me free food, without me asking.  I never complained about "oh, I'm poor, feel sorry for me."  Well, maybe a little, but Chris always kept me in perspective.  Remember, he won't take your sob story because he's not going to give you his.  He'll tell you about his trainwreck and how he got through it despite his adversity, so you gotta do the same too, buddy.  Welcome to the's crazy and we're all living in it together.  

If you come with a warm heart and smile, this place will welcome you with open arms.  If you come with a loud mouth and start acting like a fool, you're going to get the Pattaya treatment.  Chris is no different.  In fact, his tolerance is much higher than anywhere else you go.  As a Navy veteran and former President of a 1,000+ Veteran organization, I've made several friends who don't have all of their limbs anymore.  There's one thing that we always remind each other, kill your grief or keep it to yourself.  Handle it, because we all have our crosses to bear.  

At Ooy's, everybody I've spoken to has agreed on one thing, the person who filed the complaint was:  Loud, Obnoxious, and Rude with a "poor me" attitude.  You can't do that in Pattaya.  

The part about stealing the man's property is widely disputed, but one thing is not; that man should not come back to Pattaya, because if not Chris, somebody will kill him.  This is not a place for softy, "feel sorry for me" people.  

Pattaya is hard, and Ooy's Garden Rooms is one of the few warm places a person can feel safe and relaxed.  

Oh, and Mama's cooking is so f-ing good.  OMGosh, it is sooooooooo delicious.  Kebabs are good, but I really loved her curry.  Sooooooo good.  

The fact that the claimant was bashing their food is proof to me that he is obviously embellishing his claim, which leads the rational person to question the merits of his other claims because their cooking is f-ing awesome!   

Thanks for reading,


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#3 General Comment


AUTHOR: HunnyBee - ()

What happened to you was horrible! It's really sad. I am going to be in Pattaya in a month's time. As I was google-ing for a reasonably priced hotel or guesthouse, I came across your report and I could not pass up not reading it. I initally thought of Ooys, but your report saved me. 

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