Report: #1140885

Complaint Review: Opticaltel

  • Submitted: Tue, April 22, 2014
  • Updated: Tue, April 22, 2014
  • Reported By: José R — Hialeah Alabama
  • Opticaltel

    , Select State/Province

Opticaltel Internet Florida

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Mi nombre es José y soy nuevo en el estado de Florida,en el condominio que yo vivo solo puede entrar la compañía ópticaltel ,la cual Cambia de nombre no se con que proposito.yo desde que hice el contracto con ellos me subió la tarifa ,pienso que fue un gancho para poner el servicio y ya el segundo mes un cargo adicional que no estaba en el contrato ,y para cosmo casa mes se desconecta la internet por problema en el servidor ,pero la compañía no te da crédito alguno pero si te demora 1 segundo te cobraron un late fee ,y para asombro cuando no tengo servicio llamo pero no me sale nadie al teléfono y es la excusa para no darte crédito por el mal servicio.

puedo suministrar datos y hechos de tal problema té le acosé jo a nadie esta compañía de internet muy conocida en pocos lugares ,la cual cambia de nombre cada rato .,debe ser para cambiar la imagen y la mala reputación.

gracias , espeto alguien lea y no caiga en la trampa de firmar contrato y más cuando uno se muda de otro estado que los servicios funcional al 100 por ciento .


My name is Joseph and I am new to the state of Florida, in the condo I live alone ópticaltel can enter the company, which Renames not that proposito.yo since I made the contract with them I went up the rate, I think it was a hook to put service and the second month and an additional charge that was not in the contract, and to cosmo month home internet is disconnected by server problem , but the company does not give you any credit but if you 1 seconds delay you charged a late fee , and to wonder when I have service call but I do not get anyone on the phone and is an excuse to not give credit for bad service .

I can provide data and facts in such té problem I pestered jo anyone this well-known Internet company in a few places, which changes names every time. , should be to change the image and the bad reputation .

thanks , someone snapped read and not fall into the trap of signing a contract and when one moves from a state other than the functional services to 100 percent

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