• Report: #224566
Complaint Review:

Orbit Telecom - ESBI - Qwest

  • Submitted: Sat, December 09, 2006
  • Updated: Tue, December 25, 2007

  • Reported By:Aurora Colorado
Orbit Telecom - ESBI - Qwest
http://www.billview.com/esbi/ Aurora, Colorado U.S.A.


*UPDATE Employee: Please contact us for assistance

*Consumer Suggestion: How to avoid/ get rid of charges

*Consumer Comment: What to do

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ESBI has billed me for fraududlent services on my Qwest bill. I have never heard of them and have no idea what the monthly charges are for. I was charged $14.95 on my phone bill and never signed up for anything.

When I went to the web site listed on the bill, there is no link to Orbit Telecom. On the bill there is no description of services they are billing for and they think people won't notice that.

This company is ripping people off. Obviously, they hope to blend in with the rest of the bill maybe they want to look like one of the ridiculous taxes we are billed for each month.


Aurora, Colorado

This report was posted on Ripoff Report on 12/09/2006 10:21 PM and is a permanent record located here: http://www.ripoffreport.com/reports/orbit-telecom-esbi-qwest/aurora-colorado-80011/orbit-telecom-esbi-qwest-ripoff-dishonest-fraudulent-billingunauthorized-services-aur-224566. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Please contact us for assistance

AUTHOR: Virginia - (U.S.A.)

Dear Customer,
Unfortunately the information you have provided is not sufficient for us to assist you.
Please contact our Customer Service Department at 1-800-263-0206 we will be happy to assist you.
We are open 24/7.
We sincerely apologize for any inconvenience or misunderstanding and look forward to helping you resolve this matter to your satisfaction.
Director Of Customer Service
Orbit Telecom

Plantation, Florida
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#2 Consumer Suggestion

How to avoid/ get rid of charges

AUTHOR: Pyro - (U.S.A.)

Okay short and simple, Most of those charges come from clicking web banners or such on the internet, if it asks for your telephone number to get a free ringtone ask yourself why the ringtone is free.

Hope this helps both you and others in avoiding them.

Also if you call your local Company Qwest in this case usually they will credit you back and issue a STOP form for the monthly charges. Once they do this the company may bill you directly. At that point it removes your local company and local service from the issue.
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#3 Consumer Comment

What to do

AUTHOR: Frank - (U.S.A.)

Make sure you file a complaint with the FTC and The Colorado General Attornies Office


Thats the web site. Colorado is clamping down on this and we all need to file as many complaints as possible to get this problems fixed.

You also in colorado may have Victims rights in this case if there is criminal activity as it is defined in the Colorado Consumer Protection Act.

No kidding I have filed my complaint its under investigation for possible criminal charges to be filed.
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