Report: #328908

Complaint Review: Orbit Telecom

  • Submitted: Fri, April 25, 2008
  • Updated: Mon, June 30, 2008
  • Reported By: Las Vegas Nevada
  • Orbit Telecom
    8201 Peters Road
    Plantation, Florida
    U.S.A.

Orbit Telecom - Enhanced Services Billing Plantation Florida

*UPDATE Employee: Customer Care

*UPDATE Employee: Customer Care

Show customers why they should trust your business over your competitors...

They also added to my Embarq account an Enhanced Services Billing, to add to the bill a charge of 12.95, plus tax of Federal .39, and State .91.

Under Itemized Calls a description of Orbit Vmail 1X Setup appears with the 12.95 fee. by ESBI which I found out is their billing company.

I called them to have the above charges removed and credit my account called up the account, and they will issue a credit for the $14.25 charge. They also claim that it will take 1-7 business days to process, but it will take 1- 2 billing cycles to get the credit processed.

A confirmation will be send via e mail.

I cannot beleive that Embarq allowed this charge to be added to my account,

Aleyda
Las Vegas, Nevada
U.S.A.
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This report was posted on Ripoff Report on 04/25/2008 12:55 PM and is a permanent record located here: http://www.ripoffreport.com/reports/orbit-telecom/plantation-florida-33324/orbit-telecom-enhanced-services-billing-plantation-florida-328908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Customer Care

AUTHOR: Customer Care - (U.S.A.)

We are more than happy to address any questions or concerns regarding Orbit Telecom. You can call our Customer Care at 800-263-0206.
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#2 UPDATE Employee

Customer Care

AUTHOR: Customer Care - (U.S.A.)

We are more than happy to address any questions or concerns regarding Orbit Telecom. You can call our Customer Care at 800-263-0206.
Respond to this report!
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