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Report: #270848

Complaint Review: Organica Network - Internet

  • Submitted:
  • Updated:
  • Reported By: ny New York
  • Author Confirmed What's this?
  • Why?
  • Organica Network organicausa.com Internet U.S.A.

Organica Network Organica sent merchandise and charged my credit card after I had cancelled the subcription that I didn't even know I had. ripoff Internet

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I received an email to try Nitetrim free of charge, all I had to pay was the S&H. I found out from Ripoff that someone else did this and was sent another package and chrged a lot of money so I called Organica and cancelled. This was on 21Jul07. Four days later I noticed a charge on my CC from Organica. I called them and said I cancelled on 21Jul07, gave them the cxl # and asked why am I being charged $52.90.

The customer service agent said an order was sent out on the 23Jul07 in error and when I receive it to just send it back and write "Return to Sender" and the return authorization number on the package. She gave me the number. It's five weeks later and I still have not received the package.

I contacted my CC and advised them of the unauthorized charge and when they contacted Organica they said they never received the return package. I explained it was never recieved. I have tried calling the 2 numbers my CC agent gave me for Organica and they have both been disconnected. I am still persuing the situation.I have emailed Organica stating it was their error in sending the package as I clearly cxld prior to shipping and that I want the charge removed from my CC.

I have not heard back from them.

Laura
ny, New York
U.S.A.

This report was posted on Ripoff Report on 08/28/2007 01:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/organica-network/internet/organica-network-organica-sent-merchandise-and-charged-my-credit-card-after-i-had-cancelle-270848. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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