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Report: #369379

Complaint Review: Original Keyless - originalkeyless.com - Prescott Valley Arizona

  • Submitted:
  • Updated:
  • Reported By: Sherrills Ford North Carolina
  • Author Confirmed What's this?
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  • Original Keyless - originalkeyless.com PO Box 25398 Prescott Valley, Arizona U.S.A.

Original Keyless Product never received and no proof of shipment. Prescott Valley, Arizona

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7/25/08 - I placed an order on www.originalkeyless.com and received and autoreply e-mail the same day confirming my order and a $67.49 charge to my visa.

8/7/08 - I have not received the product, so I sent a follow up e-mail requesting a tracking number.

8/10/08 - I received a reply to my 8/7 e-mail stating that the product was shipped 7/31/08 and providing a USPS "Signature Confirm" number. Using this number on www.usps.com showed only "electronic shipping info received", which does not show any proof of actual shipping.

8/20/08 - I left a voice message at 928-772-3420. I did not receive a return call or e-mail.

8/22/08 - I sent a follow up e-mail stating that I had not received my order or proof of shipment and that I was considered about the transaction.

8/25/08 - I received a reply to my 8/22 e-mail stating that Original Keyless was shipping a replacment order to my address and requested me to confirm my address. I replied immediately to confirm my address and again stress my concern. I requested a tracking number or some proof of shipment.

8/26 /08 to 9/2/08 - I attempted to contact Original Keyless several times at 928-772-3420, but received a recorded voice message each time.

9/3/08 - I contacted my credit card company to dispute the charge from Original Keyless. I also sent an e-mail to Original Keyless notifying them of the dispute and asking them to cancel my order because I found an alternate vendor for my keyless remote.

Drew
Sherrills Ford, North Carolina
U.S.A.

This report was posted on Ripoff Report on 09/03/2008 12:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/original-keyless-originalkeylesscom/prescott-valley-arizona-86312/original-keyless-product-never-received-and-no-proof-of-shipment-prescott-valley-arizona-369379. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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