Report: #1035921

Complaint Review: Otay Mesa sales

  • Submitted: Mon, March 18, 2013
  • Updated: Mon, March 18, 2013
  • Reported By: ali2alan — Desert Hot Springs California
  • Otay Mesa sales
    1596 Radar Rd.,San Diego California
    United States of America

Otay Mesa sales In November 2012 They sold an electric forklift with dead batteries. After numerous complaints they finally picked it up first week of January 2013 and to date I still do not have the forklift back Internet

Show customers why they should trust your business over your competitors...

In November before Thanksgiving I purchased a used electric Forklift from Otay mesa sales. As soon as I got it and tried to use it I could not because it had no power. I called Rick the manager and told him it had no power. He told me to give it a good charge and I did. Still no power. I tested the battery cells and discovered that 3 of the cells were dead. I called and told him. Rick ignored my every subsequent call until the middle of December. I was frustrated, so, on a Friday afternoon late in December I called and left a message with the secretary. I told her to tell Rick if I did not receive a call today I said I would be down there with an army the next day. 
He called me back within 10 minutes from my call. He asked me if I was going to go down and shoot up the place. I told him I did not say that and again asked him when he was going to come and get the forklift and replace the batteries and fix an oil leak. He said he would be sending someone over after the holidays. Someone indeed came and picked the forklift up towards the end of the first week of January. About a month ago Rick called me and asked me if I wanted to go to his workplace and inspect the forklift. I asked him if it was fixed and he said it was. I told him I did not need to see it as long as it works, he should just send it over. To date more than a month later and perhaps another half a dozen calls he still ignores my calls and I still do not have my forklift.
A week ago I left a message saying if I did not get a call back I no longer was interested in the forklift and that I wanted my $6500 back. I still haven't heard from him.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 03/18/2013 09:09 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.