Complaint Review: ownyourownmodem.com - Orem Utah
- ownyourownmodem.com Orem, Utah United States
- Phone:
- Web: buyyourownmodem.com
- Category: Electronics, Miscellaneous Electronics, electronics, TV/Internet Service
ownyourownmodem.com, buyyourownmodem.com Sold a used/stolen modem. Orem Utah
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As others have noted, this company sells used and/or stolen modems. When I called Comcast, they looked up the serial number and informed me that the device had been reported stolen and to send it back to the company immediately. I reached out to the company (nearly impossible since they will NOT provide any phone number that actually works), and they told me to send it back. I did not tell them about the stolen modem part but only that I wanted a refund. They refused to pay for shipping back and even went so far as to deny the modem arrived at their office. Luckily my credit card company, Comcast, and UPS all worked together and proved my case. The company sends me an email berating me for not following some cryptic method they send in a laughable set of instructions. Don't fall for this scam!!
This report was posted on Ripoff Report on 08/23/2018 05:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ownyourownmodemcom/orem-utah/ownyourownmodemcomnbsp-buyyourownmodemcom-sold-a-usedstolen-modem-orem-utah-1457833. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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