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Report: #699201

Complaint Review: Pacific Chrome services - Santa Ana California

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  • Reported By: Dennis — Gibsonia Pennsylvania United States of America
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  • Pacific Chrome services 603 E.Alton Ave. Santa Ana, California United States of America

Pacific Chrome services lost my parts Santa Ana, California

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I bought a chrome belt pulley for my Harley on E-BAY.Pacific chrome sent me a wrong part,and when I called they said send it back and they would send me the correct part and reimburse me for shipping. 2 weeks later I recieved a different wrong part and they said send it back again. This time I foolishly agreed to send the pulley from my bike so they chrome it and send me the corrct pulley and chrome mine for my trouble. 3 weeks later they sent me the wrong pulley again( not mine),they said send it back and they would get it corrected. Now I am out $120.00 for the part,$75.00 for shipping and they cant find my part,after almost 2 1/2 months of phone calls and e-mails I have no part and I am out $195.00 and they wont return my phone calls or e-mails. If this is there idea of customer service I cant believe they can survive as a business. Please be very carefull dealing with these folks as they are incompetent and dishonest

This report was posted on Ripoff Report on 02/23/2011 10:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pacific-chrome-services/santa-ana-california-92705/pacific-chrome-services-lost-my-parts-santa-ana-california-699201. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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