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Report: #1035279

Complaint Review: Pacific Overhead Door - Portland Oregon

  • Submitted:
  • Updated:
  • Reported By: Stephen — Lakewood Washington
  • Author Not Confirmed What's this?
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  • Pacific Overhead Door 4610 se 27ave, Portland, Oregon United States of America

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 This company advertises $29.00 garage door service. When they get to your property. they charge you $180.00 to inspect your garage door opener. the technician looked at my garage door system. It took him less then 5 minutes. He didnt even bring in his tools. He told me that I needed a new garage door opener. and my total charge for him to come out is $231.00. After the tech left my house, I called his office to complain about this scam. I was transfered to a supervisor who was very very rude to me. I would never ever use this company again, nor refer them to anyone. Last,  the tech they sent out, was driving a kia, and when he got out of the car, he had on jeans with words inprinted onh them and his pants were hanging off of his butt. When he got out of the car, I asked him, are you from pacific overhead door?

This report was posted on Ripoff Report on 03/16/2013 12:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pacific-overhead-door/portland-oregon-97202/pacific-overhead-door-also-goes-by-name-of-run-local-garage-door-portland-oregon-1035279. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
2Employee/Owner

#3 Author of original report

correction to my report

AUTHOR: Stephen - ()

POSTED: Tuesday, April 16, 2013

This company is located in puyallup washington and not in Oregon

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#2 REBUTTAL Owner of company

Wrong Company

AUTHOR: Pacdoor - ()

POSTED: Tuesday, April 16, 2013

This complaint is from Lakewood Washington.  They have identified us from Portland, Oregon and we do not work in this area.  It is over 100 miles outside of our service area.  Please re-identify the offending party.   I know there is another Pacific Overhead Door in Washington which is not at all related to us.

We very much value our good reputation and would appreciate this complaint being corrected.

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#1 REBUTTAL Owner of company

Wrong Company

AUTHOR: Pacdoor - ()

POSTED: Tuesday, April 16, 2013

This report is from Lakewood Washington.  The reported Pacific Overhead Door is in Portland Oregon.  We have nothing to do with this situation and would appreciate it if the complainant could identify the proper company.  I know there is a company with a similar name in Washington

We value a good reputation and will do anything we can to help remedy this case of mistaken identity.

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