• Report: #1075642
Complaint Review:

Pacific Trust Bank

  • Submitted: Tue, August 13, 2013
  • Updated: Tue, August 13, 2013

  • Reported By: willbetz — Conway Arkansas
Pacific Trust Bank
18500 Von Karman Ave., Suite 1100 Irvine, California USA

Pacific Trust Bank Mortgage Refinance Fail, Incompetence, Waste of time, SCAM, Pacific Trust Irvine California

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DO NOT ATTEMPT TO REFINANCE OR HAVE ANY DEALINGS WITH PACIFIC TRUST BANK.  They are incompetent, they will waste your time, drag their feet, bombard you with confusing emails and calls requesting tons of tedious information that is provided over and over again, and in my case, we get to the actual SIGNING (I WAS ACTUALLY IN THE WAITING ROOM AFTER BEING TOLD TO GO AND CLOSE WHEN I RECEIVED AN EMAIL) and they realize THAT THEY FAILED TO CHECK IF MY APPLICATION AND LOAN WAS HPML COMPLIANT.  This is basic stuff and because of their egregious shortcomings, I wasted 6 weeks with these incompetent schmucks.  Avoid David Racer, Lisa Simmons, and Patricia Restrepo.

This report was posted on Ripoff Report on 08/13/2013 08:21 PM and is a permanent record located here: http://www.ripoffreport.com/reports/pacific-trust-bank/irvine-california-92612/pacific-trust-bank-mortgage-refinance-fail-incompetence-waste-of-time-scam-pacific-tr-1075642. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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