Paint Your Life, Paintyourlife.com Terrible Chinese Artists - Very Bad Experience Internet

I ordered an oil painting from paintyourlife.com. It was supposed to be a gift for my husband. Their artists don`t understand English and there is a massive language barrier.

I received a proof of the completed painting and asked for 7 different changes. The painting did not look like our dog at all! Paint Your Life's artists, which are based in Hong Kong, China, are unable to follow even simple instructions and revisions take weeks.

They never answer their phone! I found out that my paypal account was charged from a company based in Hong Kong, China after investigating with PayPal.

I tried to cancel my order because the artists could not fix the problems, or simply did not understand English. I asked for a refund, however, I was told to request more and more changes. This clearly implies that they don't honor their own money back guarantee as advertisied on their website. I have been in contact with BBB, but I was advised that they can't offer me help due to the fact that the company is operating from Hong Kong.