• Report: #945565
Complaint Review:

Palm Beach Kidz

  • Submitted: Sun, September 23, 2012
  • Updated: Sun, September 23, 2012

  • Reported By: Frustrated Consumer — Benton Arkansas United States of America
Palm Beach Kidz
Opa Locka, Florida United States of America

Palm Beach Kidz Jen Guy never shipped item, after threats said would refund but ship anyway,gave me false tracking # assured she had shipped, never got. won't respond Opa Locka, Florida

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I placed an order for a custom outfit for my granddaughter that never came.  After numerous attempts to get a response I finally began posting on her Facebook wall and finally got an answer from her.  She said she would credit my Paypal account but was going to ship the item anyway due to the long delay.  She then gave me a tracking number and said it had shipped.  I thanked her profusely thinking that despite my frustration she was finally going to do the right thing.  After still not receiving my order I checked the tracking number and it was not even for my order.....it was all a lie.  Now she will not respond to me and when I finally began to post on her Facebook wall to see why I had not gotten it (since this is the only way I ever got her to respond) she deletes it.  I have sent email messages over and over....no response.  I cannot find an address or phone number so it must be an on line business only.  I have a friend who ordered at the same time and she is experiencing the same problem.....no merchandise and no response.

This report was posted on Ripoff Report on 09/23/2012 08:09 PM and is a permanent record located here: http://www.ripoffreport.com/reports/palm-beach-kidz/opa-locka-florida-33054/palm-beach-kidz-jen-guy-never-shipped-item-after-threats-said-would-refund-but-ship-anyw-945565. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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