Report: #1068715

Complaint Review: Palmetto 57 VW

  • Submitted: Sat, July 20, 2013
  • Updated: Sat, July 20, 2013
  • Reported By: Mike in Jupiter — Jupiter Florida
  • Palmetto 57 VW
    16825 NW 57th Avenue
    miami, Florida
    USA

Palmetto 57 VW Wouldn't let me get independent inspection; then starter in car failed next morning...$770 repair! miami Florida

*Author of original report: Palmetto 57 VW split repair bill

*Consumer Comment: Here's Why!

*Consumer Comment: Puzzling

Show customers why they should trust your business over your competitors...

We traveled 1 1/2 hours to Palmetto 57 VW in Miami to purchase a used BMW we saw on line with 49,700 miles. The factory warranty had already expired.  We requested that we be allowed to have it inspected by an independent/impartial mechanic.  They said it has already been inspected by them and wouldn't allow us to do so.  Thinking that they must be a reputable dealer since they are a VW franchise dealer and that their inspections are thorough, we purchased the car anyway.  

The morning after we got home, it wouldn't start.  We had it towed to another facility close to home and found out it's a bad starter...a $770 repair!  We called them and they will not pay the repair bill.  They won't even stand behind their cars for 24 hours!  Makes you wonder...why wouldn't  they let us get it inspected elsewhere?  This smells.  It appears as though they just wanted to get it off their lot and make it somebody else's problem.  If they won't back up their product for at least 24 hours, what will they do to you?  Would  you want to do business with a company like this?  They apparently don't care about their reputation.

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This report was posted on Ripoff Report on 07/20/2013 01:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/palmetto-57-vw/miami-florida-33055/palmetto-57-vw-wouldnt-let-me-get-independent-inspection-then-starter-in-car-failed-nex-1068715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#1 Author of original report

Palmetto 57 VW split repair bill

AUTHOR: Mike in Jupiter - ()

Palmetto 57 VW did finally step up and reimburse us for almost half of the repair bill for the starter.  

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#2 Consumer Comment

Here's Why!

AUTHOR: Jim - ()

ROR is full of examples...tons and tons of people will throw common sense out the window all for some stupid car!

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#3 Consumer Comment

Puzzling

AUTHOR: coast - ()

"Makes you wonder...why wouldn't  they let us get it inspected elsewhere?"

Makes me wonder why you ignored a big red flag.

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