Report: #130245

Complaint Review: Pantheon Holdings

  • Submitted: Sat, February 05, 2005
  • Updated: Wed, April 20, 2005
  • Reported By: Wilmington North Carolina
  • Pantheon Holdings
    11645 Biscayne Blvd Suite 201
    Miami, Florida
    U.S.A.

Show customers why they should trust your business over your competitors...

Company delivered machine after 5 month wait should be 6 weeks. installation person was college student who had never seen machine before that day. bill acceptor rejects money, credit card reader cannot read cards coin collector does not communicate to machine receipt of money.

In short machine is a pile of scrap metal. Been trying for over a month to communicate with company to fix these problems. No one seems to want to or is able to help. company customer service sucks. Service reps say they filled out complaint reports and/or ordered parts but that is all they can do. The authority to do more belongs to someone else but they don't know who. I continue to pay for an active DSL and phone line in the hope that the problems will be fixed.

After complaining for over a month I have lost Hope. I can't continue to throw good money after bad. My location owner has been very patient to date but that is rapidly changing. I also have asked and demanded a refund of not only my original investment but also my expenses. Apparently that fell on deaf ears.

My dilemma is: 1 do I continue to pursue a fix or not? 2 Do I pursue legal recourse? 3 Do I bite my tongue and chalk it up to a bad idea? or 4 Do I follow the gentleman's advice and use the small drill?

Frances
Wilmington, North Carolina
U.S.A.
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This report was posted on Ripoff Report on 02/05/2005 09:21 AM and is a permanent record located here: http://www.ripoffreport.com/reports/pantheon-holdings/miami-florida-33181/pantheon-holdings-ripoff-bad-install-machine-does-not-work-money-acceptors-not-functioning-130245. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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0Employee/Owner

#1 UPDATE EX-employee responds

Looking for NewEdge

AUTHOR: Jason - (U.S.A.)

I am trying to find out information on Neil from NewEdge Technology. I am a contractor who has been ripped off by Neil and has found there are several others out there. They are still doing business with Pantheon. If you are an installer who has done business with NewEdge or you know an installer who has, or if you know when Neil will be in the Pittsburgh area. Please contact me. Any information is useful.

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#2 Consumer Suggestion

Wire and Mail Fraud, Guys. Complain to FBI and Postal Inspectors

AUTHOR: Michael - (U.S.A.)

I have filed my own report here as well. They got me for $25,960.00. I was supposed to get 2 machines. Got 1 after 4 months and it doesn't work.

If you wired money from a bank to these guys or send money through the mail for something you did not get, then it is a Federal crime.

Collect your paperwork and visit the nearest US Attorney Office. File a criminal complaint. Contact the US Postal Service Postal Inspectors and complain to them also.

Cyndee Winkler left an email address, using AOL.
I think her screen name is "assistinlaw".

Let's all get together through someone like her and PILE ON!!
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#3 Consumer Suggestion

Use the drill!

AUTHOR: Paul - (U.S.A.)

I'll tell you one thing. There's no way in hell that I'd ever send my money to these d**n frauds. But, in the unlikely event that someone actually was able to cheat me like this, you'd better believe I would act on it.

Leave me $1000 for gas, and I'd run right down there. I used to be a truck driver. Florida? Miami? It's 3 days from Anaheim. I'd have 3 days to sit and plan. Stewing over my loss the whole time.

Do you wanna know who has your money? I read more last night. There's this fat f**k known as Stephen Tashman. He's been doing this for the last 20 years. He's been running the trash vending machine con, one scheme after another. It was phone card vending machines. Then ATM cash dispensers. Now, it's internet kiosks.

Read it for yourself. There's a 5 page article in the New Times. It's the top google listing. Search for the name.

Also, search for kiosk scams. The fifth listing is the one you want. A fellow victim known as Cyndee Winkler has a site going. She filed here too. Evidentially, she is involved with a law firm who is pursuing it.

The FTC can't stop this crook. He laughs at them. Read the story for yourself. The do cease and desist orders. He simply goes on to start another crooked company. Laughing all the way to the bank.

So far, this crook has taken only peaceful victims who sat back and bawled over the loss. Nobody ran down there and did anything. Personally, I'd love nothing better than to see someone set this sack of s**t on fire before he conks out from a heart attack from all the grease he's eaten.

People have written books about this guy. Fred Schulte wrote Fleeced!: Telemarketing Rip-Offs and How to Avoid Them. Then, there's The Boiler Room and Other Telephone Sales Scams. They're on Amazon. Read how they work. At least that way, you'll know what to avoid.
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