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Report: #1245879

Complaint Review: partselect.com - Internet

  • Submitted:
  • Updated:
  • Reported By: D Binder — Austin Texas USA
  • Author Not Confirmed What's this?
  • Why?
  • partselect.com Internet USA

Partselect.com This company somehow got my debit card # and have charge $154 on it for an order I haven't made Truro Nova Scotia

*Author of original report: Partselect took care of this situation and reversed the charges on my bank account

*UPDATE Employee: customer care

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-I was reviewing my bank account online and noticed this company had made a charge of $154 using my debit card number. I have not made any purchase from this company for anything.

-I called their customer service number and spoke to a "Christina" and was told there was no one there that could help me at the time, but assured me someone would call back (no one has yet). I demanded to know the company address (she said she doesn't know it) and a number of someone in management I could call. She gave me a number for a "Melanie". I called her number, but no one picked up.

-I have called my credit union to cancel out my debit card. No one has access to my debit card but me, so this company must have been able to get my number from an online purchase or something.

This report was posted on Ripoff Report on 08/02/2015 12:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/partselectcom/internet/partselectcom-this-company-somehow-got-my-debit-card-and-have-charge-154-on-it-for-an-1245879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Partselect took care of this situation and reversed the charges on my bank account

AUTHOR: - ()

POSTED: Thursday, August 06, 2015

Partselect.com contacted me, and it turns out an outside party was able to get my debit card # and try to order a part from them. Partselect.com reversed the charges on my bank account and took care of the matter.

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#1 UPDATE Employee

customer care

AUTHOR: PartSelect - (Canada)

POSTED: Thursday, August 06, 2015

Sorry for any issues this may of caused. It is my understanding that the issue has been taken care of.  If you have issues please call  1 888 895 1535.

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