Partstore.com partsearch.com or part search technologies False Advertising REFUSE to HONOR REFUND Policy RUDE STAFF Kingston, New York

contact BBB New York to file complaint http://www.newyork.bbb.org/

contact Attorney General http://www.ag.ny.gov/

contact their CEO Bob McMullan through Likiden http://www.linkedin.com/in/bobmcmullanclevelexec

to see the complaints filed against them in Texas where they were last located go to

http://www.bbb.org/dallas/business-reviews/services-general/partstorecom-in-kingston-ny-90236989

Website states they accept refunds in 30 days email help. When you email help they ignore you until you file a complaint. Then they email that you need to call. When you call it states press 1 for refunds. When you press 1 it states only process refunds online and hangs up on you. So press 2 and for a new order and you get a person but she tells you if you filed a complaint then they will not give you a return authorization. It's a game to them. Obviously their revenues are in the first sale only. Nothing else matters to them.