• Report: #1086303
Complaint Review:

PAT Live,

  • Submitted: Sat, September 21, 2013
  • Updated: Sat, September 21, 2013

  • Reported By: CNK — Denver Colorado
PAT Live,
2639 N. Monroe St Tallahassee, Florida USA

PAT Live, PatLive, PatLive.com, Hosted Numbers, HostedNumbers.com Bills to Continue... "It's in our Policy!" and "We have no way to know..." 2639 N. Monroe St. Cedars Bldg B #200 Tallahassee Florida

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Ported “ALL” our business numbers out from PATLive or HostedNumbers.  Our account had NO numbers listed/hosted within our account after port was completed.  All though $9 a month isn’t going to break a business account; it’s more about the attitude and flippant QUICK (like this is a common issue) response when the conversation started out as… “I ported all our numbers out four (4) months ago and I’m still seeing charges to my account…?”.  Followed by “Sir, it’s in our policy…” - “we have no notification when numbers are ported”, and charges will continue to keep your account active.  As justification to continue dripping funds from accounts.

Sounds like a company that claims to have the technology to support business inbound calls to phone numbers with scripts and operators… Doesn’t have the technology to know when an account has NO numbers to support.  Other TeleCom’s make it a point to close an account when the number(s) are ported out.  Apparently, this one attempts to also make a few extra bucks for doing nothing and hoping you forget about formally calling to “cancel” your account and hiding behind “It’s in our policy”.

Well, I gave notice over the phone today that my account should be cancelled effective immediately.  The representative confirmed our account to be closed and that we should receive another statement in October; however, no charges should appear.

I don’t care about the funds… it’s the cost of doing business. It’s more about a company having the technology to do what is right, choosing not to, and then hiding behind policy in order to claim/protect its position as “right”.


Social Site:

+1 800-775-7790
+1 800-300-9525

PAT Live
Hosted Numbers

This report was posted on Ripoff Report on 09/21/2013 11:10 AM and is a permanent record located here: http://www.ripoffreport.com/reports/pat-live/tallahassee-florida/pat-live-patlive-patlivecom-hosted-numbers-hostednumberscom-bills-to-continue-i-1086303. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on PAT Live,

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?