Patriot Moving NMN & Pony X-Press Frauduent charges and you'll never see your furnitue again! Miami Florida & Skokie Illionois

If you accept a job then it IS your responsibility to make sure you have equipment available to do the job. It IS your responsiblity to make sure your trucks are maintained properly, and if for some reason you CAN'T get one of your trucks to finish the job in a timely manner, then you suck it up and pay to have it contracted out to another company that can. It's YOUR reputation on the line.

I worked for a bus tour company and there were times when we took thousand dollar losses because a bus broke down and we had to give the business to another company and pay the difference if they charged more than we quoted the customer.

Nobody feels bad for you. Have a nice day.

It never ceases to amaze me that NMN/Patriot blames the mover for not following its estimate, and mover blame NMN/Patriot for not providing them with all the estimates' info. Yet movers like Pony X-Press continually accept bids from NMN/Patriot.

Ori, this is not the first complaint out there against your company, so stop trying to make it seem like one upset customer is ruining your business. Why are you not writing angry letters to NMN for not giving you all of the information, leading to this miscommunication? Why is it always the customer's fault when something goes wrong?

NMN/Patriot has a widely known reputation in the moving business as a scam broker. Unfortunately, the word has not spread to the general public until after they've been scammed. But this rep is sufficient to weed out reputable companies from NMN's client base, so all that's left are scammers and otherwise sad little companies that are more interested in skimming a quick buck from the little guy than in doing a move right.

Ori, you do realize that NMN/Patriot accepts about a 40% deposit on the estimate easily, then leaves it to the movers do do all the dirty work and take the hassle. Why do you let them do this to you? They can only stay in business if scammers keep accepting their bids.

These customers were given a non binding estimate thru Patriot Moving For the Shipping of their items from Minnieapolis, MN to San Diego, CA the price included the line haul for 4500 lb and fuel charges for a total of $3055.94, this price does not include any additonal services i.e second pickup location, packing & labor.
On the day of the pickup 11/28/04 our crew came and told the customers that she would have more weight than estimated and have additional packing charges that were not in the estimate and that the we were unaware of a second pickup address and that these were additional cost.

The customer stated that they were included in the estimate but they were not on our order for service that we recieved from Patriot Moving.
My foreman decided not to charge her for the packing of the boxes she had and she decided to use our services we did not charge her for the second location either. Her total weight ended up being 5120 lb which is 620lb over weight. Because her load ended up being much larger tha exepted we could not fit it on the intended semi out to the west and would have to be shipped out on the next truck leaving towards CA. Usually these trips take between two to three weeks at a time. We did give the customer an addendum which is a new estimate for the services required to do the job before the crew started working, we did not obligate her to move with us but she proceeded to use our services.

We know it might have taken more time than uasual but our trailer had mechanical problems and had to be repaired numerous times over the course of the month. but these are problems not under our control. Because we are a new company we do not have a unlimited number of trucks sometimes these situations do happen. These aligations are giving false information to our future customers if Patriot Moving mislead the customer we are sorry but we were upfront from the begining.
Feel free to email me if you like.