Complaint Review: Paul Irvin - LOGAN Ohio
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- Author Not Confirmed
- Paul Irvin 15056 MOHLER RD LOGAN, Ohio United States
- Phone: 7403800584
- Web: pirvinjeep@gmail.com
- Category: tools sales
Paul Irvin They won't replace broken tools. Mac or Snap on LOGAN Ohio
*Consumer Comment: Did you post a report on yourself?
Show customers why they should trust your business over your competitors...
I have purchased over $20,000 on tools from mainly two companies Mac and Snap on I'm retired now they say I need proof of purchase. To prove I bought them. It's been 20years!
This report was posted on Ripoff Report on 03/02/2019 04:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/paul-irvin/logan-ohio-43138/paul-irvin-they-wont-replace-broken-tools-mac-or-snap-on-logan-ohio-1474594. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Did you post a report on yourself?
AUTHOR: voiceofreason - (United States)
SUBMITTED: Sunday, March 03, 2019
The way you titled your report it looks like you're complaining about Paul Irvin, as though he were the seller of, or the backer of your Mac and Snap-On tools.
But I'm guessing that you are Paul Irvin, and that you posted your own name and address as though you were the ripoff artist.
I don't know what the warranties state now, let alone what their respective terms and conditions might have been over the last 20 years, but I would think most businesses WOULD retain proofs of purchase of trade tools for the length of their warranty lifetime.
Regardless, given you have no such proof, how much in dollar value of your tool stock needs replacement? How far up the food chain did you go with both companies in attempting to get redress?
Look up their online warranty terms. Do they specify needing such proof, or limit the warranty to original purchasers, which would imply they would need that proof?
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