Payless Car Rental Denver Airport Excessive charges, deceptive practices, lousy service, substandard vehicles Denver, Colorado

Had to wait for the shuttle for almost 20 minutes in the cold weather.  Watched at least 3 shuttles from all other rental companies pass up by before the payless car rental shuttle showed up.
Once I arrived, I was one of the only customers in line at no surprise.  The customer service rep tried to deceptively add a 2.99 per day roadside assistance charge that I never asked for.  After I told him that I did not want it, I was still charged for it after reviewing my credit card statement a week later. 

The car I received was missing all hubcaps, had minor body damage, and had oil smudges to the front windshield.