Report: #855430

Complaint Review: Payless Oil LLC

  • Submitted: Sat, March 17, 2012
  • Updated: Thu, March 07, 2013
  • Reported By: Alice — Wallingford Connecticut United States of America
  • Payless Oil LLC
    17 Monroe Street
    North Haven, Connecticut
    United States of America

Show customers why they should trust your business over your competitors...

This company came and over filled my oil tank.  About a gallon of oil spilled in the basement.  This house is not old and oil had never been spilled before.

When called Payless Oil LLC, Jennifer who is the only person who answers the call, would not let me speak with the service person or the delivery truck.  I was told that they will call when they are not busy.  She told me it was my fault and would not help me deal with the oil spill in the basement which was clearly caused by them.  I called them three times without satisfactory way to deal with the oil spill in the basement.

I called the fire department who was disgusted with Payless, but put down kitty litter to absorb the oil.  Coffee also helped with the smell which I fought with for over three weeks. 

Please google reviews of this company.  Even though their BBB rating is A+, there are several complaints which were not resolved to the customer's satisfaction.  I filed the complaint and said that they should not charge my credit card since they were improperly delivered.  The refused to do that.

Rude, uncaring and VERY different from their ad.
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This report was posted on Ripoff Report on 03/17/2012 07:27 PM and is a permanent record located here: http://www.ripoffreport.com/reports/payless-oil-llc/north-haven-connecticut-06473/payless-oil-llc-pay-less-oil-llc-if-they-over-fill-and-spill-oil-in-your-house-you-are-855430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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2Consumer
1Employee/Owner

#1 UPDATE Employee

Pay-less oil best choice for heating oil in southern ct

AUTHOR: eric selmquist - (USA)

Pay-less oil  best choice for heating oil in North Haven
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#2 Consumer Suggestion

false claim

AUTHOR: eric selmquist - (USA)

claim is false
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#3 REBUTTAL Individual responds

Maintain your property and stop putting the blame on someone else

AUTHOR: eric selmquist - (United States of America)

If your piping is leaking and you do not choose to repair it of coarse you will have a leak. If the gas tank is leaking on your car do you continue to fill it or have it repaired?
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