Report: #823531

Complaint Review: Paypal

  • Submitted: Mon, January 16, 2012
  • Updated: Mon, January 16, 2012
  • Reported By: Nick — Palm Harbor Florida United States of America
  • Paypal

    United States of America

Show customers why they should trust your business over your competitors...

Paypal sent the following email in order to explain why my account was restriced from accessing my own money.  As other victims have pointed out, Paypal has an illegal monopoly when it comes to online payments.  If you know of alternatives to using paypal or are interested in working together in class action lawsuits or bring media attention to paypal's thefts you can contact me at(((REDACTED)))

I think we should bring media attention to this issue because paypal has been stealing money from a lot of honest people.  Paypal's illegal monopoly on internet payments would be bad enough if they didn't steal people's money.

Your account has been limited Jan 13 (4 days ago) to me,

We are hereby notifying you that, after a recent review of your account activity, it has been determined that you are linked to other PayPal accounts that have violated PayPal's Acceptable Use Policy. [continued below]....

Customers who are permanently limited for violating the Acceptable Use Policy are barred from future use of PayPal and its services and are not permitted to open new or additional PayPal accounts.

Therefore, your account has been permanently limited.

The PayPal User Agreement states that PayPal, at its sole discretion, reserves the right to limit an account for any violation of the User Agreement, including the Acceptable Use Policy.

The complete Acceptable Use Policy can be found at the following URL:

To learn more about the Acceptable Use Policy, please refer to our Help Center page here:

We thank you in advance for your cooperation. If you have any questions, please contact the PayPal Brand Risk Management Department at


PayPal, Brand Risk Management

PayPal, an eBay Company


Copyright 1999-2012 PayPal. All rights reserved.

Responses to this email address are not monitored. Please send any

additional questions that you may have to
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#1 Consumer Comment

PayPal Forced Me To Go Into Foreclosure And Put My Family At Risk

AUTHOR: Walter Signord - (Norfolk)

PayPal put my home in foreclosure and forced my family into the streets by them putting a hold on my business. THey limit my account out of nowhere and nearly caused all of my clients to go elsewhere.


I have a home foreclosed and nearly in bankruptcy because of them.


PayPal wouldn't offer any help in trying to get my account reinstated. I had to go the "stealth" route and hire Auction Essistance to help me get back on.


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#2 Consumer Comment

So what's your story

AUTHOR: Robert - (U.S.A.)

As other victims have pointed out,
- Let's see a week or so ago there was another person who complained about Paypal.  Of course when asked what they did they basically said that they used their credit cards to "pay" themselves so they could get the cash.  Which in effect skirted the rules for Cash Advances.

So what do you think you should be able to do that Paypal said NO and limited your account?
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