Report: #911332

Complaint Review: PAYPOWER - Pleasanton California

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Ripoff Report is Xcentric Ventures

Submitted: Thu, July 12, 2012
Updated: Fri, July 13, 2012
Reported By: tight0867 — Wellington Ohio United States of America

Author Confirmed

Why?

PAYPOWER 5918 Stoneridge Mall Rd. Pleasanton, California United States of America

Phone: 1 (888) 633-9432
Web: https://www.paypower.com
Category: Credit & Debt Services

PAYPOWER DO NOT USE! THEY ARE THIEVES AND THEY DON'T KNOW WHAT THEY'RE DOING!! Pleasanton, California

*UPDATE Employee: PayPower Visa

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PayPower is suppose to be a card to card money transfer/credit/debit service. Their customer service employees hanged up on me several times (and I wasn't yelling/cursing either). They are rude plus they do not know what the policies or procudures are. Their answers change from day to day. Once they even told me that the 'systems needed a rest'
when they couldn't answer a question I had!

The website is a mess also. Trying to figure anything out about your account is like being in a maze.

I leave a card for my son so that when I gone an easily transfer money from the card I have with me to the card I left at the house. One night I tried to transfer 90.00 to his card and instead they transferred my money from my card to a card that isn't even active! It's invalid. Cancelled! And when I called them, they said they could not transfer it back to my card and I would have to wait for 2 days. However, if I didn't hear back from them, then give them a call. And there's NOTHING that they could do about it.

This report was posted on Ripoff Report on 07/12/2012 10:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/paypower/pleasanton-california-94588/paypower-do-not-use-they-are-thieves-and-they-dont-know-what-theyre-doing-pleasanto-911332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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