Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #217281

Complaint Review: PayStream USA And Bank Safe - Hoboken New Jersey

  • Submitted:
  • Updated:
  • Reported By: Mobile Alabama
  • Author Confirmed What's this?
  • Why?
  • PayStream USA And Bank Safe 50 Harrison Street St. 309 Hoboken, New Jersey U.S.A.

PayStream USA And Bank Safe RIPOFF, FRAUDULENT BILLING THEY LIED TO GET BANK ACCOUNTS Hoboken New Jersey *EDitor's Suggestions on how to get your money back into your bank account!

*REBUTTAL Owner of company: Refund Approved-Call Center Contract Terminated

*UPDATE EX-employee responds: boiler room

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I recieved a call from one their Associates her name is Carol Rogers to inform me that they had recieved information about a company that has taken 600.00USD from my account, telling me that PayStream USA along with Bank Safe could sue and get my money back; the cost would be $295.00 USD that would NOT be taken out of my account unless the Lawyers were able to get my money back; Carol said instead to Depositing the 600.00USD, they would Deduct the $295.00 from that, therefore my deposit would be less the 295.00USD.

During this conversation she Asked me to talk to her Supervisor Kay Rogers that the conversation would be recorded to let them know that I was accepting their representation; I kept asking questions during the recording and Kay Rogers transfered me back to Carol Rogers for her to explain and assure that they would NOT be taking any moneys out of my account, once she assured me so she transfered me to another Supervisor Denise Bradford and they also gave me a claim number and told me to call their customer service office to check status of my Claim. I have called several times and when I talk to a representative the tell me that they cant give me that information. I spoke with another individual today and he said that in the "Recording I had Agreed for them to take this money".

This is Wrong and this people should not get away with it.!!

Maria
Mobile, Alabama
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 10/23/2006 05:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/paystream-usa-and-bank-safe/hoboken-new-jersey-07030/paystream-usa-and-bank-safe-ripoff-fraudulent-billing-they-lied-to-get-bank-accounts-hobo-217281. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 REBUTTAL Owner of company

Refund Approved-Call Center Contract Terminated

AUTHOR: Ari - (U.S.A.)

POSTED: Monday, December 11, 2006

On behalf of my company, I apologize for the confusion in the initial phone call. I do not deny that you may have been mislead when you registered for the plan, and even though we run a rigid quality control department, it is impossible to control what every agent is telling prospects on the phone at the same time unfortunately.

This has been a problem we have been experiencing ever since we signed contracts with call centers to market our program in the past year, we are working on solutions to put these complaints to an end. We do run a successful fraud recovery and consulting service, but there is an upfront fee before service is rendered. If you called to cancel stating that you were billed without authorization, it would explain why you were played the recording proving this untrue, we never debit our fee from any client unless we have verbal or signed authorization to do so; with the client having a full understanding of what they registered for and how much we charge

Nevertheless, this does not mean you are not eligible for a cancellation refund. We do offer a 60 day money back guarantee, and we extend that window if we ever get word that a client has been misrepped in any way.

Please contact me directly, Ari Tietolman at 1-800-949-4305, and I will handle your refund and claims personnally. Furthermore, although we do our best to ensure proper sales ethics, whenever we track a call center / representative that handled a client improperly. contracts / employment are terminated.

Sincerely
Ari Tietolman

Respond to this report!
What's this?

#1 UPDATE EX-employee responds

boiler room

AUTHOR: Joe - (U.S.A.)

POSTED: Wednesday, October 25, 2006

this is a boiler room in montreal qc. i work there for about a week and saw what was going on. i quit it make's me sick to think that these recovery rooms are getting away with all of this i have reported this room to the cops. here is the real name of this so called company ecosave, inc the bosses names are faddie, paul here is the real numbers to call 514-932-2333 or pauls # is 514-885-7209 faddies is 514-691-5789. the best thing i can think for you to do is call Laurier Quesnel, S/Sgt.
NCO i/c, Project COLT
RCMP - Commercial Crime Section
4225 Dorchester West
Westmount, (Que)
H3Z 1V5
Phone: (514) 939-8304
Fax: (514) 939-8628

this is rcmp that investigates these's telemarketing company's.

joe

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now