• Report: #974631
Complaint Review:

PC Richard & Son

  • Submitted: Tue, November 27, 2012
  • Updated: Tue, November 27, 2012

  • Reported By: Richie — Bayonne New Jersey United States of America
PC Richard & Son
440 Mall, Jersey city, NJ Internet United States of America

PC Richard & Son PC Richard Beware of PC Richard maintenance Department. Internet

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Purchased a brand new 46" Samsung LCD TV from PC Richard in Jersey City, NJ, 14 month later the TV wouldn't power up! (a good power surge was used). Brought the TV to the branch in Jersey City with a payment of $25.00 (as advised from their support dept.) to diagnose the problem, I got a response 2 weeks later in the mail that the TV needs a power board!  Cost?$115.00 plus $350.00 LABOR!--Must be lots of work involved I thought! I refused, I hired a technician who brought the board for $110.00 (Genuine Samsung) removed the back (12 screws) with a power screw driver then removed the power board (8 screws and 2 clips), took him exactly 10 minutes to replace the power board and repair the TV, total cost $195.00!! PC Richard wanted $465.00 while they had the TV in their possession already, what a rip off that would of been, Don't repair anything at PC Richard. Never to buy anything from them again.

This report was posted on Ripoff Report on 11/27/2012 05:06 PM and is a permanent record located here: http://www.ripoffreport.com/reports/pc-richard-son/internet/pc-richard-son-pc-richard-beware-of-pc-richard-maintenance-department-internet-974631. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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